Left messages, no return calls. Disappointed.
Quick same service locksmith in redwood city. They are insured and bonded so I am not apprehensive to use them or recommend them.
I've called twice about a job at my home, but no return calls. Perplexing business model.
I wanted to try this company for a mobile locksmith because their Yelp reviews looked so good, but after two days of trying to call them and reaching nothing but voicemail and a message saying their mailbox is full, I'm moving on.
I cannot say enough awesome things about Frank and Carolyn. Carolyn managed the phones, and was remarkably helpful in answering all my questions about getting the locks on my new home rekeyed. Frank then came out and was super professional, and did a wonderful job. Best of all, they offered some of the most competitive pricing of all the Bay Area locksmiths that I spoke with. I couldn't be happier with the entire experience, and would highly recommend Acme to anyone with locksmithing needs.
WOW! I couldn't be more satisfied. After reluctantly discharging a housekeeper, I needed a quick re-key on the front door just to cover all bases, and called them at 1:30 pm. Left a message, and they were back to me within 5 minutes. Having a tight schedule, I wasn't available the times they proposed. Almost embarrassed, I said, "How about this afternoon?" A quick check with her guy in the field, she confirmed, and Frank showed up 30 minutes later!
Pleasant, fast, courteous; this is service as it should be. And the cost was fair, and unexpectedly low. They're now in my contact file, the only locksmith.
Absolutely perfect experience! Scheduling was a breeze and appointment went flawlessly. Not only was he kind and courteous (taking off his shoes upon entering the house even though I assured him he didn't have to), he did a fantastic and thorough job for a great price.
Yelp really works!!!
We found A Acme Mobile Locksmith and chose to use them because of all the great reviews on Yelp. We were not disappointed. We were able to get an appointment very quickly as well.
Frank was great! He was on time and completed our job skillfully. We are very pleased and highly recommend Frank and A Acme Mobile Locksmith!
Can't say enough about Frank. Excellent locksmith, very nice guy, fast, and really reasonably priced. We won't be using or recommending anyone else!
I locked myself out of my condo at 4:45am and called Frank who arrived within 30 minutes and opened the lock in under 5 minutes. Not only was he friendly and efficient, he charges way less ($65) than other locksmiths who quoted me as high as $300! Thank you Frank for saving my morning!
Excellent service - professional, honest, trustworthy. He arrived a few minutes early, fixed the problem with my lock in no time, and even told me how to fix it myself if it ever happens again. This is your guy.
Highly recommend Frank for all your locksmith needs. Yelp reviews are right on, he arrives early, offers to remove his shoes inside the home, and is quick and efficient. We had him rekey all the locks in the home and make new keys for everyone. Prices were more than fair. Even when we could not find one of the keys, Frank was able to do the job without any problem. Professional, efficient and fair, this company has it all. Easy to make an appointment, we were able to find a time that worked the very next day.
Frank was wonderful to work with and we will definitely call him with future requests! Our experience was in line with what other Yelpers have said, but still worth mentioning:
- Came 5 minutes early, with everything in hand.
- Took off his shoes without us having to ask, which is great since we recently redid our hardwood floors.
- Required minimal direction and incredibly knowledgeable about our lock systems.
- Very considerate and efficient.
- Reasonable prices.
I totally recommend A Acme Mobile Locksmith to anyone who needs locksmith.
This is my 3rd time to have Frank come over to my house over 4 years. I still love his service and I'm feeling good that I know who to get when I have any lock problems/needs!!!
This time was to replace a door knob & a dead bolt, and re-key the door knob for the remodeling. He did a great job in a short time.
He is still the same guy after 4 years who
- is very professional with great skills
- is very polite and mild-mannered
- gives honest opinions
- comes always on time or even earlier than the scheduled time
- takes his shoes off to go into the house without me, asking him
- educates customers
- has a very reasonable price
Frank is a wonderful professional. On time, fast, and thorough. I've used Acme Mobile Locksmith several times already and will continue to use them exclusively for all my future needs!
I rarely do Yelp reviews, but I must say Frank is amazing. My lock was dysfunctional and Frank was on time to check it out. Needless to say, the lock was back in place and working again! He is very detailed and explains what he is doing so you aren't out of the loop. He also took off his shoes before coming into my house which shows how much he respects his costumers. Everything he did was very thorough and quick. I have never seen a locksmith work so efficiently.
Not only was he the best locksmith I've come across, but his pricing was more than fair. I definitely recommend Frank to anyone who needs a locksmith! There is a reason he's 5 stars all the way!
Let me just say this: If more businesses are run by people like Frank/Acme, then the world will be a better place. Really, I'm actually feeling guilty that I waited this long to give Frank a well-deserved 5-star review!
A couple of months ago, I lost my mailbox key and had to have the lock replaced. I found Frank on Yelp like all other people here and made my call. Frank was very precise and courteous when scheduling my appointment. He did not give me a "window" of time that he would show up--he said 8:15am the next day, and he knocked on my door at 8:15am the next day. Frank said it would take 15 minutes and he came back with new keys before I could finish cooking my breakfast. He even offered me $10 discount! I was absolutely dumbfounded by the quality and speed of his service and I have been referring him to every one I know who needs a locksmith in the area
Seriously, if you are in this annoying situation of having to get your lock replaced, Frank is your guy and he makes the process like a breeze.
Thank you, Yelpers! You got this 5 star average so, so right!
Frank was quick, professional, courteous, reasonably-priced, capable, and completely reliable. He saved me a lot of money compared to another Yelp-recommended locksmith.
It seems like it should be stressful changing locks, but he took the stress out of the process. And he likes dogs. Easiest 5 stars ever!
Frank is the man for all your locksmith needs! I used him when I needed to change all my locks at my place. He was so prompt that he showed up 10 minutes before my appointment at the top of my doorstep, with tools in hand ready to go. Now that's what I call great customer service!
Frank was really nice and courteous. He realigned my door since there was a small gap, gave me a discount since I was a first-time customer, and even made extra spare keys for me for free. What a deal!
I highly recommend Acme and will definitely call Frank in the future. Also, I wouldn't have found him if it weren't for all the wonderful reviews here on yelp. Thank you!
I used Acme to rekey my entire house - seven handles and seven dead bolts. I had no keys for any of them, so they all required picking and re-keying.
I called three places and Acme was the cheapest by about three times! Other places were ~$60-70 service fee, ~$20-30 per lock to pick, and ~$20-30 per lock to re-key.
Acme was $45 service fee and $10 per lock. He didn't charge me for the keys or any of the little extra pieces he needed to put in, like custom pins! He fit me in his schedule quickly, and stayed over three hours to get the job done right!
I was really impressed with Frank's work and price, so I wanted to review positively.