Locksmith Hayward

Locksmith Hayward, CA - 82 Popular Locksmiths Near You.

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Rex Key & Security Berkeley, CA

1908 University Ave
Berkeley, CA 94704
1910109 years in business
Facebook
Additional number: (510) 234-6363
Residential
Commercial
Automotive
Emergency
Safe
Store
Open Now
Thursday 8:30 AM-5:30 PM
(Full week)
Monday 8:30 AM-5:30 PM
Tuesday 8:30 AM-5:30 PM
Wednesday 8:30 AM-5:30 PM
Thursday 8:30 AM-5:30 PM
Friday 8:30 AM-5:30 PM
Saturday 9:00 AM-4:30 PM
Sunday Closed
Business will be closed in 3 hours 33 minutes
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  • Yelp Reviews(23)
  • BBB Reviews(0)
  • Yellow Pages Reviews(0)
  • Google Reviews(0)
Michael P.
03/09/2019
Once again, great service from the folks at Rex. They re-keyed several deadbolt cylinders for me, including one that I tried to do myself that ended up with a jammed deadbolt. Super fast, super reasonable and very friendly.
I. E. C.
02/27/2019
Now my antique front door lock is fixed! Thank you REX tech from El Cerrito
Julia I.
02/05/2019
Brian: Thank you for your response. I appreciate your taking the time to address my concern, which confirmed for me that the attitude displayed by the woman I spoke with was not representative of your business. The car key is history, but I will keep you in mind in the future.
Megha T.
01/15/2019
Super easy and quick place to get your keys copied. Came here on a Tuesday afternoon and got two copies of my two house keys for $12 in total. The employee at the counter was helpful and friendly, letting me know that I didn't even need to take the keys off my key ring. He took 2 min max to copy both keys and I was soon out the door! They give you your keys on a key ring, which is convenient. Rex also sells all sorts of door locks, combination locks, keychains, bottle opener key rings, etc. Heads up, they have a sign that says that if your key says "DO NOT DUPLICATE" and you're trying to get it copied, they aren't able to do so unless you bring a note of authorization on official letterhead.
Max N.
01/14/2019
Unfriendly and unhelpful. Unable to copy my Subaru key because it wasn't factory (?) and did not explain this over the phone accurately.
f h
01/03/2019
Real pros. I needed two weird 1992 Mercedes keys and they laser-cut them! with no problem. Slightly slow service, but they were busy with 5 customers. Prices are reasonable and all the duplicates I got worked perfectly.
Mikey P.
01/02/2019
I had a couple of keys cut elsewhere and they didn't work at all in our house's original 1912 front door lock. Went to Rex and they immediately identified the vintage key blank needed and I came home with three keys that work better in the lock than my originals. I won't be going anywhere else from now on.
Olivia C.
12/26/2018
Excellent service! Called this morning to see if they were open since it's the day after Christmas and received a quote on the spot! Went in and was immediately helped. Was in and out of the store within 5-7 minutes. I was worried they wouldn't be able to help me since my key is a special security key but they had it in stock thankfully! The employees were all smiles and it was such a positive experience. Thank you Rex Key & Security! You will definitely be my future go to locksmith!
Cleo B.
12/17/2018
Quick and efficient, but communication could've been better. I didn't realize that placing the order by phone and describing in detail the locks would still require someone to come out first, before going and buying the necessary hardware. That would've been good to know and I wouldn't have bothered describing everything in great detail. We were charged for the correct amount of locks, but realized afterwards that there was one that was not done. Not charged for it, but would've been happy to have it done.
King M.
12/04/2018
Don't you just love it when you go into a business for services that were quoted by someone else at nearly ten times the amount, and you think to yourself.... "This can't be possible, if those other guys were trying to charge me ten times as much, how can this business do it for less?" I just want to say to Tim thank you very much for your honesty assistance and overall excellent customer service. I'm not sure if he was already off for the day, but stuck around to cut some keys for me, because he took off right after finishing the job and walking me through the programing steps for my car. Keys worked perfectly and I'll definitely share the word to those who are looking to get similar services done.
Carolynn N.
11/29/2018
Great shop! My car key broke in the ignition, and within 10 minutes of arriving I had a brand new key. I called/went to 4 other shops looking for a fix, but this store was the only one to help me. Price was very reasonable. Customer service was excellent! I was very impressed. I'll be coming back to shop their wife selection of lock related products and accessories. I saw a bunch of things I've been looking for but have been unable to find in stores. Thank you for the great service!
Raul Singh Thakuri
10/23/2018
Best price on town and fast service. Called multiple places for carkey cut quotes and some said $110, some said $85 but he gave me the best price here only for $20!
Matt P.
10/19/2018
Liars. I tried to buy blanks and they told me it was illegal for them to sell me blanks if I wasn't a locksmith. This is completely untrue and the only reason I can imagine they would tell me this is to charge me more to do the cuts. If they'd said it was simply a store policy to not sell blanks I wouldn't be upset, but to lie and say it has something to do with legality is just BS. I tried to support a local business but I guess I'll just go to Home Depot or Amazon.
Michelle O.
10/08/2018
Excellent service by Jeffrey! Called about my son's lost car key and with the VIN, had a new one same day inexpensively! He was $350 cheaper than another Berkeley locksmith. Nice and professional, highly recommend.
Racquel L.
10/05/2018
Staff are always attentive and friendly. They will help right away. They usually get busy so I tried to go here earlier. Hope it stays the same and looking forward to do more business with you all.
A Y.
09/17/2018
I got a Honda Fit car key cut and programmed for about $125. Overall pleasant experience, efficient service, and fair price. Tim helped me with a quote and other questions over the phone. He was extremely patient and provided very helpful answers to all my questions, even after I called multiple times with new things to ask. Geoff provided excellent customer service at the shop and was able to complete the job in about 20 minutes. The suggested time to go is Mon - Thu before 3 pm. You need to bring your car and the working key there to program the new key. They have gated parking behind the building. If you have lost all the car keys, they will come to your car (for an additional charge) to cut and program a new one. They recommend buying the car key from them or the dealer because the wrong key could damage the car. But I bought one online and luckily everything went ok.
Thaisa F.
07/19/2018
The guys in this shop are great. But they need to get someone else to answer the phone. I had a time-sensitive problem with a key that broke off in my car. (AAA would only tow the car.) The guy let me go through hoops explaining the situation and then said in a clipped voice: We won't do that today. You're welcome to bring it in tomorrow at 8:30. Clueless. No people-smarts. But also a real tinge of nastiness.
Tram N.
07/10/2018
I needed copies of a key which turned out to not be as straight forward as I thought it was going to be, but Ryan really helped me out! I had tried to go to a local hardware store twice prior to get a copies made, but the keys wouldn't work and so they sent me to Rex Key and Security. I got two copies from here, but they didn't work either! I brought the keys back to Ryan and he was able to figure out that my original key was cut a little weird. He cut me three ever so slightly different copies to try out (with grooves matching my original, but cut three different ways), and I was able to find the one that worked! I'll be going back here tomorrow to get another copy made, and for my future key and lock needs! The guys at this shop are super helpful and friendly, and I would really and honestly recommend this place!
Heres J.
04/23/2018
GREAT SERVICE, FAST I had a key duplicated at Rex a number of years ago and so when I needed a new car key, I went back, and the young man who helped me could not have been more polite or helpful. It was a pretty basic transaction -- $6 duplicate key -- but the whole experience was as trouble free as I can imagine. I was in and out of there in about five minutes; the key works perfectly; and I'm a happy camper .. er, driver!
Genuwine H.
02/21/2018
I take my reviews on Yelp very seriously. It is hard to find people of quality you can trust to come into your home and work on your locks. I recommend​ them without hesitation. Tim the manager and Conan the locksmith, who came to my home, get my VOTE! They are honest, kind and competent. Conan cares deeply about the quality​ of work he performs. His father was a locksmith and he has a high regard for the trade. Thanks again, ​Conan and Tim.
Mane C.
02/13/2018
Excellent service with a dash of humor. I've been losing keys and locking myself out for years now!! And every time I do, I come to Rex Key to get a quick copy without breaking the bank. The service here is unbeatable -- fast, efficient, inexpensive, and they've got jokes! Gotta admire the humor and pick-me-up when you're probably visiting because you've locked yourself out for the 3rd time this month. Thanks Rex!!
Tiffany H.
05/25/2017
I love this place! Best place to get your keys copied! The service is super quick and friendly, and you'll get what you need in a jiffy! I'm not sure how competitive the prices are, since the price depends on the type of key you're copying, but it's not too expensive. Both times I've been here, I was in and out within five minutes and got 2-3 keys copied!!
twobgrim
06/29/2012
Dan and Casey provided excellent product knowledge, craftsmanship, and customer service !
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Security Safe Hayward, CA

1753 Addison Way
Hayward, CA 94544
197643 years in business
Facebook
Additional number: (877) 777-0456
Fax: (510) 732-8716
Safe
Store
Open Now
Thursday 8:00 AM-4:30 PM
(Full week)
Monday 8:00 AM-4:30 PM
Tuesday 8:00 AM-4:30 PM
Wednesday 8:00 AM-4:30 PM
Thursday 8:00 AM-4:30 PM
Friday 8:00 AM-4:30 PM
Saturday Closed
Sunday Closed
Business will be closed in 2 hours 33 minutes
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  • Yelp Reviews(16)
  • BBB Reviews(0)
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Amani McCockran
04/04/2019
Always a pleasure. Have genuine people here. Thanks Andy!
Susan M.
01/25/2019
I called, they had Chris the tech out in 1/2 an hour and he had the safe open in 15 minutes. He was fast, courteous and helpful. I really appreciate the excellent service. THANK YOU
Jason R.
12/19/2018
I had 2 commercial safes that each weighed over 3,000 that I needed to move from a commercial location to a residential location. I tried 4 other movers but they were unwilling or unable to take on the project. I called Security Safe and got in touch with Devon who requested some pics and a little more detail. I was quoted a price of $450 for the first hour and $225 for each additional hour thereafter and that we can have it scheduled a week from our conversation. I accepted it quickly before they changed their minds (since nobody else wanted to do it) and had our time and date set! I figured that it should take right around 1 hour since the distance was only 6.5 miles and there were no stairs involved. Our moving date came and I received a call at the exact time of our scheduled appointment telling me that the guys were on their way. I left to meet them and they showed up slightly after I did. 2 guys jump out of the truck and I'm thinking it might not be enough. One guy is an older, scrawny gentleman who couldn't have been more than 150lbs and the other guy was a younger 20 something kid around 190lbs that looked to be the "muscle" for the move. I start thinking an hour to an hour and a half of charged worked for me ($675, ugh). Little did I know that Gary (the "scrawny" guy) had YEARS of experience moving safes. They unloaded their equipment (2 pallet jacks and a forklft) and proceeded to load each safe onto their moving truck with a minimum of effort and no wasted motion. I watch them tie everything down and tell them that I'll meet them at the drop off location, all the while looking at my watch and timing it all in my head thinking of the final bill. As I wait for them to arrive I can only feel like they're taking their time driving over and they're letting the meter run but they actually arrived just a few minutes after me. I told them the exact placement of both safes and they easily unloaded and placed them perfectly. To my surprise Gary and his partner finished the job in exactly 1 hour! Both gentlemen were very professional and again, wasted very little motion doing their job. I really appreciated the effort that they both put in to make sure that they finished in such a timely manner. If I ever have to move these safes again I know who I will reach out to. Hopefully Gary will still be around and we can have a repeat of this experience...
Terry Andreasen
12/08/2017
Staying open late during the holidays makes shopping easier.
Noble J.
10/12/2017
Ordered a safe that they had on their website and they charged my CC immediately. A week later they emailed me saying they no longer carried that item. A week wasted and a week that they had my money. VERY POOR SERVICE!!!!!!
Mark S.
12/31/2016
My AMSEC safe is more than 10 years old. A problem occurred with the electric lock. This, it turns out, was self-inflected, so please do not think poorly of AMSEC safes. I called the safe company I bought it from and after sending them photos with a description of the problem, they recommended Security Safe. Security Safe was very responsive, calling me back within a few minutes after my phone call and sending photos. They arranged for a repairman to come out the next day "in the afternoon." The repairman, Chris, called me at about 11am, asked if he could come over "now," said he would arrive within 30 minutes and he arrived in 20 minutes. A wire was broken from the battery to the locking mechanism. Although he offered to repair the wire, I asked about other options as we have a second AMSEC safe purchased just 2 years ago and I like that lock better. Chris explained that the safe needing repair could not accept the other type of lock, but he did give me 2 other options, recommending the less expensive of the two. I opted to go with his recommendation. Chris finished the installation, explanation of how the lock works, and all the billing paperwork, and left by 11:50 AM. I was very pleased with the prompt response of each person I interacted with at Security Safe, and their professionalism. It could not have been better!
andrew a.
08/02/2016
Friendly service throughout the staff. Daniel was my sales associate who showed me a variety of safes based on what I was looking for. Daniel gave me a great deal with excellent service. I definitely recommend Daniel to all my friends and family!
Trevar M.
05/26/2016
Daniel was super helpful and honest. Great experience. I'll certainly do business with Security Safe again when the need arises.
Crystal R.
01/12/2016
Security Safe sells defective products and doesn't cover them under warranty. We purchased a high end commercial TRTL30x6 with Safe Wizard lock. In less than a year, both the lock and handle on the safe failed. Security Safe refused to cover either issue under its alleged 1 yr warranty. We had to pay emergency repair charges to another locksmith for the handle when it failed before a busy weekend and Security Safe didn't pick up their phone or provide emergency contact info. When offered a chance to make it right, Gary - the owner - told us that he didn't see anything wrong with their approach and he was fine to forego our future business. Of the 5 star reviews below, we know that one was written by an employee so I'm not sure the rest can be trusted.
Michael R.
11/28/2015
What a quality place this is. I'm into security and needed a high quality safe that would fit in a tight spot. These guys hooked me up with one from American Security that I just love. The tricky part was the delivery since it had to go down a set of stairs. But the guys brought a motorized dolly, got it set in place and then bolted it to the floor. There were a couple of disconnects that we ultimately worked out. So, overall, a very good experience. I've also recommended this place to my father-in-law who is shopping for a safe. Good price, quality products and excellent delivery and installation.
Derek L.
02/15/2015
We bought a use safe and the price we paid for what we got was the best deal out there. The delivery team was excellent. They took there time and was very professional. They did not touch a wall or even a door. I would recommend them to anyone that is looking for a safe.
K O.
01/17/2015
I just purchased an AMSEC home safe from them at a price lower than what I found online. Plus their delivery service is stop notch. Both the Asian fellow and his Mexican partner were excellent, going the extra mile to make sure it was securely installed just right, at a price almost half that of white glove delivery by the online stores. I highly recommend this business. The quality of safes they sell is much better than that from Costco or the other big box stores. YouTube Sentry Safe break in.
LH H.
10/06/2013
I went to buy a safe and their salesman Tom was of no help. I explained several times I wanted a small safe for some personal items and he kept trying to sell me a huge 500 pound $1,500+ safe. No matter what I said, he kept saying that all his small safes were junk and that I had to buy a big one. He also said, and I quote "Safe technology hasn't changed in 300 years." - I guess they had electronic safes with push-buttons back in the 1700's. He basically talked me out of buying anything from him. Overall, it was an odd experience and I went over to Oakland and found a nice safe for about $800.00 by AMSEC which has a great reputation for quality.
Casey L.
08/22/2013
We called them to replace a lock. They did an awesome job. They were here on time and with a great attitude. We will definitely call them if we need help again :)
R R.
09/05/2012
I came across Security Safe to help install a safe I bought from another company. Their installation team was very patient in helping to quote a price and easy to work with when the date had to be changed because the safe hadn't arrived from the other company. Their office manager was very efficient and prompt in providing a certificate of insurance to show all the insurance coverage they had in case anything went wrong. I had obtained quotes from a few other installers in a 30 mile radius and their's was the most reasonable. The peace of mind from working with this classy team was priceless.
Daniel y.
06/15/2010
I went by to purchase a safe and i was surprised to see how may different types of safes they had. They have several different type of gun safes, jewelery safes, and home safes. I was greeted as soon as i walked in and was given a great price on the safe i purchased. They delivered and installed my safe quickly and professionally. I also found out they build vaults in home. I would definitely recommend everyone who is interested in a safe to go by and take a look.
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Galaxy Locksmith Fremont, CA

37116 Holly St
Fremont, CA 94536
200118 years in business
Facebook
Residential
Commercial
Automotive
Open Now
Thursday 8:00 AM-5:30 PM
(Full week)
Monday 8:00 AM-5:30 PM
Tuesday 8:00 AM-5:30 PM
Wednesday 8:00 AM-5:30 PM
Thursday 8:00 AM-5:30 PM
Friday 8:00 AM-5:30 PM
Saturday 9:00 AM-2:30 PM
Sunday Closed
Business will be closed in 3 hours 33 minutes
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  • Yelp Reviews(5)
  • BBB Reviews(0)
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Halee Z.
04/12/2018
Extremely unprofessional. I am a new business in the area and was locking for someone to come install new door locks at my shop. Called and made an appt with someone at Galaxy Locksmith for 2pm the next day. Day of the appt texted to see if they were on their way since it was after 2pm and no one showed up, no one replied to my text either. Called and left voicemail at about 2:15pm. Waited until close to 2:45pm and no one ever showed up or returned my call or text, although my text showed delivered and read. DO NOT use this company unless you want your time wasted. Its a shame, as a local business owner I would think they would be more professional. I would have understood and appreciated a text or call that they weren't going to be able to make it. Definitely moved my schedule around to accommodate meeting them there at 2pm. What a waste of time!
Ryan A.
05/12/2017
Edmundo is a long time locksmith. I've worked with him many times over the years. He's very good at what he does, professional, prompt, & fair priced. I recommend Galaxy to all people with locksmith needs.
Rodel P.
09/13/2011
Ed is a very experience locksmith, a guy who does a terrific job. He managed to fix our ford car ignition issue and also gave us a 3 month warranty. He promptly came as soon as we called and quickly fix the problem. We highly recommend him!!!
Alayna S.
07/25/2011
- Never needed a locksmith before so seeing all his great reviews on Yelp.. I gave him a call. - Called @ 4 & talked to Ed. He let me know he'd get to my house around 6pm & told me the pricing. I wasn't in a hurry so the time worked for me. - He was very professional when he came. He brought a under-study & they both explained to me what they were doing.
Jason N.
12/08/2009
fast service, great prices! Will call from now on for anything i need a locksmith for.
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A 1-Locksmith Burlingame, CA

359 Beach Rd
Burlingame, CA 94010
198633 years in business
Facebook Google+
Additional number: (650) 344-5600
Fax: (650) 344-5626
Residential
Commercial
Automotive
Emergency
Safe
Store
Open Now
Thursday 8:00 AM-9:00 PM
(Full week)
Monday 8:00 AM-9:00 PM
Tuesday 8:00 AM-9:00 PM
Wednesday 8:00 AM-9:00 PM
Thursday 8:00 AM-9:00 PM
Friday 8:00 AM-9:00 PM
Saturday 8:00 AM-9:00 PM
Sunday 8:00 AM-9:00 PM
Business will be closed in 7 hours 3 minutes
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  • Yelp Reviews(22)
  • BBB Reviews(0)
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N S.
02/09/2019
$1,300 to rekey 4 doors. Steve said it took him almost 5 hours, which is impossible. It should take no more than an hour to do this work. Even at that price, he didn't ask what color locks we wanted and installed a hodgepodge of colors. The door in the bedroom ended up with an illegal lock (without a handle). Tried calling him to discuss the pricing and the poor quality, but he went radio silent.
claudia l.
01/20/2019
Steve is amazing! I called on a Saturday afternoon needing assistance ASAP. Steve was kind enough to come within 15 minutes even though he had previous plans. He cares about his customers and loves what he does. My lock was a bit unique and Steve was determined to find a solution and did. He is a wealth of knowledge and did the job with an up beat attitude the entire time. If you have lock issues you need Steve!
Heather Ku
01/08/2019
Helped me get into my rental unit quickly. On time and very courteous!
Evelyn Lockton
11/05/2018
Our housekeeper accidentally locked a door to a room where our dogs sleep. Steven unlocked the door and installed a new lock, which was not necessary. The bill was $300. I sent him an email questioning this unnecessary service a week ago to which he never responded. I feel somewhat taken advantage of.
Jane S.
10/22/2018
So I can't say enough positive comments about A1 Locksmiths. Called on Sunday because the front door handle broke. We could not use the door! I texted him pictures of the handle and he said he had the same one in stock. So on Monday the owner of A1 Locksmith came and fixed the handle. We now can feel secure leaving our house. He was on time and had to make a trip back to get another part. Felt he charged a reasonable price and did a very good job. The door closes much better and the handle feels very secure.
Pailing Wu
05/17/2018
He helped me to get my key that I locked inside my car . He did a good job very fast and efficiently. 謝謝 Steven !
Will G.
01/02/2018
I really don't recommend this terrible service to anyone. Forgot the key inside my house and called this service for help. But he didn't help anything, either opening the front door or the back door. Highly doubt his professional skills. Even worse, he charged me $120 for just coming here! Tried to argue with him reasonably, but he didn't listen at all. I had no way, but paid to let him leave. I usually don't leave bad reviews. But he really made me feel upset.
Kalendra Bell
12/03/2017
Steve was great. He arrived in the allotted time that he said he would and quickly had the lock unlocked. His manner was very calm and professional which I appreciated. Plus, the lock looks and works just like it was never "picked." I have no concerns over the integrity of the lock and feel safe. I would call Steve again should I ever need locksmith service in the future.
Masami Y.
11/24/2017
Don't call this place & ask Steve to replace your keys. He'll rip you off. I trusted the reputation here & saying all good about him. I called him on Friday & set appointment on Monday 7pm since service hours is till 9pm. He called on Monday 7pm said that he'll charge me overtime if I insist him to do that time. So I rearrange to next day, around 11:30am. But he showed up 2:30pm, without any apologies. He did jobs & had my credit card #. Next day, invoice & charged notice came. He charged $175 for rekeyed x 5, $16 for copies x4, $150 for one hour labor. On top of that, he charged me $80 for " Service call". What is service call??? Then add up to $421 plus sales tax $40. Total $461. I emailed & called him for inquiries without response. People shouldn't treat others in this way. Be careful with this guy.
John M.
09/12/2017
Steve at A1 locksmith provided us with good prompt service the morning the lock on our Store Front door decided to stop working... Thank you Steve...
Carb Q.
08/21/2017
Steve was the best locksmith I have had to call by far, and because of my job I've had to call many. He got to the house I manage quickly and opened 3 closet doors so fast it amazed me! I've had other locksmiths take 45 minutes just to open one door.
Charlotte C.
08/20/2017
Thanks goodness for A1 Locksmith! They were open on Sunday when others weren't and they arrived within the hour to help unlock our front door. Our door is also quite tricky as the lock is very old, but Steve still managed to get us in without damaging/drilling the lock. Thanks for the great work :)
Nicole B.
03/21/2017
Steve has helped me probably too many times to count. A Yelp review is long overdue for him. When I was 18, locked my keys in my car, and had to be in class within an hour, Steve came to my rescue, and he had everything with his since he has a mobile van too. He helped me re-key my house after a break in, and even helped re-mount the doorbell that had been knocked out of the wall. Two thumbs up! Only locksmith in the bay you need to know.
Andy C.
09/30/2015
We have an office in Burlingame and one of our doors was accidentally locked by the janitors during the night. Guess what? There was no key available and we couldn't help our customers! I called and spoke with Steve, the owner of A-1 and after explaining our predicament he was kind enough to prioritize us first and come right out. Steve had the door open in literally less than three minutes. No damage to the door, no need to replace the lock. Of course he used tools that I would have no access to and frankly would not have even known existed! I can't thank him enough for prioritizing our situation first, he even accepts payments by Square with was very convenient for our business needs. Just the fact that Steve is savvy enough to squeeze in an easy job before moving on to set appointments earned three stars in my book. His demeanor and kind attitude earned him the other two. Definitely recommend.
Alexandra D.
08/20/2015
Review is on the following: customer service, speed of service, price of service, overall experience Customer Service: I called to request pricing, but did not leave a message after a few rings. I received a call back within 2 minutes asking if I had any questions... that has never happened! Furthermore, Steve (owner) drove to me.. I did not know he could do that, but he does, and he was able to waive the fee as it was on his way.. that was extremely generous of him! Speed of Service: Upon speaking with Steve, he was able to come by the office, check out the keys needing to be copied and provide an estimate all WITHIN 10 minutes.. all of this; I did not have to leave the office building! Price of Service: Fair pricing for high-security key replacement Experience: GREAT! If I EVER need keys, I am going here!
Tihani C.
05/19/2015
Got locked out of my car after class and he came over pretty quickly. We spent the first 5 or so min trying to get into the passenger door when I realized that the only door with an electric lock (was trying to open the window switch) was the drivers side haha... He was pretty chill about it.
Peter M.
12/31/2013
Steve responded immediately to our being locked out. He replaced the lock cylinder matched it to the other door lock and saved us a heap of trouble. Highly recommended.
Lerry J.
03/07/2013
I just bought a house and asked Steve with A-1 Locksmith to make a house call to change out all the locks. Steve was perfectly punctual, arriving at our designated time. We reviewed my needs. He fulfilled them exactly as requested. He also assisted in repairing some damage to one of my doors. Anytime someone comes out to make a housecall for any service, you expect to pay a premium. The service was not cheap, but it was more than worth it. Steve decided to take things to the next level. While he was there, without me asking, he helped out by helping reset the dead garage door and also helped do some basic rewiring of some poorly laid cable from the previous owner. All in all, a perfect experience. I will be using Steve for any of my future locksmith needs. And maybe even garage door needs!
Elizabeth E.
12/02/2012
I locked myself out of my house and A-1 provided speedy, helpful service on a Saturday morning! Price was comparable to other local locksmiths.
Kalena M.
07/18/2012
A1 Locksmith provided excellent service when I needed my house's locks to be changed and new keys made for my car. After calling around to several locksmiths I found Steve's estimate to be the lowest. I hired him for the job, he came out in the time frame expected and was able to complete the job in less time than estimated. He even threw in a spare set of keys for me.
James D.
01/23/2011
A-1 Locksmith in Burlingame charged me $200 to change the lock on my front door. The service was fine but their rates are 2x what you can get elsewhere. I complained to the owner and after some haggling he agreed to partially reduce the service fee. The refund check was promised but never mailed - even after repeated attempts by me to get in touch with them again.
Maribel S.
08/14/2010
I locked myself out of my apartment on a Saturday at 11am, thankfully I had my smartphone with me so I could google for a locksmith. The first hit on Google for "Locksmith Burlingame" is A 1-Locksmith, so naturally I called them. I asked for a price and they said $150!! Do note, I have never used a locksmith before so I have no idea how much unlocking an apartment door should cost. I don't know if it was because it was a Saturday, but surely $150 is wayyyy too much to pay. I did not use their services (actually got it done for $79 with a diff company), and I do not intend to in the future for the outrageous prices they are charging.
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AAA+ Locksmith Fremont, CA

38891 Fremont Blvd
Fremont, CA 94536
20118 years in business
Facebook
Residential
Commercial
Automotive
Emergency
Safe
Open Now
Thursday Full day
(Full week)
Monday Full day
Tuesday Full day
Wednesday Full day
Thursday Full day
Friday Full day
Saturday Full day
Sunday Full day
Business is opened 24 hours
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Ravi Shanker
04/05/2019
I called for my friend locked out side his house in ardenwood boulevard area . He had a special lock installed and Reliance locksmith was professional and came fast and help get him back inside his home within 15 minutes of us calling. I saved their phone number for future locksmith and key jobs because they very nice and the guy who answered the phone was very polite and good customer service. The locksmith to go in bay area California is Reliance Locksmith.
Lucas Hung
03/07/2019
My garage door stopped working at 2 am when arrived home. Looked for locksmith on Google and found Reliance Locksmith. They came within 15 minutes of my call and open my house door. All the other places were closed and I am very happy that I called Reliance Locksmith who came to help me. Thank you and I recommend their service.
Maddy Burciaga
02/14/2019
Open a lock filing cabinet and made us 2 keys!! Cheap price and fast service. Recommended totally!
Ariana Anderson
02/14/2019
The rainy night of a cold winter dark in the drive way of a car wash right off the 101 free way broke my car keys into two pieces and called my husband for a back up key but to my surprise found out that we had bought the car with a only one set of a key. My husband called around and got me the Reliance Locksmith who came to my rescue and cut and programmed me two new car keys and I was back on my way home all done within an hour and I am convinced that the locksmiths of Reliance locksmith bay area know their stuff and customer friendly.
Kristen Robertson
02/13/2019
We used reliance locksmith services 3 months ago in San Jose when I got locked out of my car late at night and they came pretty quick to get me back into my car. Professional car locksmith in sanjose and recommend their locksmith.
Jim M.
07/24/2018
Locked out of our home after a car burglary in Florida.....set up with a neighbor to have Reliance come out and open our front door. Told me on the phone the charge would be $125. Came out and charged $165 as our door "was difficult". Never mentioned a price range to me on the phone. Second problem.....he destroyed our lock opening our door...had to drill it out. Then told our neighbor that for $125 he could replace it. Luckily the neighbor declined. Third problem.....did not clean up...left metal drillings all over the front door step. Never again!
CS Y.
01/06/2018
Told me they were sending somone out with an eta of 45 minutes. Call back to them after an hour and their guy claimed they didnt see the car and asked around for it and said they couldn't reach my cell. I don't care if you have a guy that doesn't want to drive a long way out, just say you can't or give me a headsup instead of lying.
Jon A.
07/13/2017
Locked the keys to our place. Made a call and they said 20 minutes but arrived 45 minutes later. Got us back into our place within minutes of their arrival for $125.
Ito P.
06/27/2017
Set up an appointment for a Saturday at his comfort. I was ok for Thursday, Friday and or Saturday. Never showed up. Never called to excuse himself. Total waste of time. Would not recommend them.
Whitney Z.
06/01/2017
I was in Fremont meeting friends for dinner and locked my keys in my car while getting gas. I was stressed trying to figure out how to retrieve my keys quickly to get to dinner on time. Last time I used a locksmith they took forever and charged way too much, so I was really happy when I called AAA+ locksmith and Aaron came quickly to help. Aaron was very efficient and professional and worked quickly so I was not too late to meet my friends.
AJ B.
05/12/2017
Locked the keys in the trunk of a 350z and couldn't find the spare... Really hard to get to the door lock because of the position of it. He arrived in less than 30 mins and got the door open within a few minutes.... Excellent timing so the Wifey could get to work and I could pick up the kid. THANKS!!!!
Omar J.
04/11/2017
Aaron did really a great job. He is very professional and efficient. It took him just 5 minutes, literally 5 minutes to help me out get my keys from car while I was locked out. I really recommend AAA+ Locksmith. Great work and fair price!!!
Keith A.
02/03/2017
Does not show up for "appointments". Rescheduled, did not show up a second time. You're FIRED! Doesn't call customer. Doesn't seem to give a crap. Would give zero stars if possible, since no one ever showed up. Hired someone else. Don't waste your time with fake yelp rated businesses like this one.
Sophia G.
11/25/2015
I was at the Fremont Hub, Thanksgiving Eve around 8pm..and my smart self locked the keys in the car, left them on the drivers seat and closed the doors. This was the second day of me having the car. Anyways I called a few places got a whole bunch of different prices and time to get to me quotes . One guy even came out quoted $54 when he got there and after writing a receipt (before he did the work) told me it would be $109. That price would have been fine if that was the agreed amount before he came and tried to scam me! I went to yelp and found this company. They were there in 10 mins. They charged $70, i gave them $80. Thanks again for being a reliable and honest company!
Pradnesh K.
08/09/2014
I got locked out on Saturday at 7. Aaron came to my rescue immediately. It was an awesome service and costed only $85. My lock is really tough to break and Aaron spent a lot of time and energy on it. I really thank him for his effort.
Phoebe M.
07/26/2013
I had accidentally left my key in our trunk...womp womp. Aaron was our locksmith, and he came out quickly on a Sunday (Easter Sunday nonetheless), and was able to open my trunk successfully with no damage and retrieved my keys! Their prices are awesome too! I definitely know who to call if this happens again...but let's hope it doesn't!
K S.
04/03/2013
Got locked out of my place around 7 pm. They were there within 20-25 mins like they said. He was able to unlock the door within 5 mins. I've never experienced being locked out of my place, but it sure was an expensive lesson... $75 later. I took off only 1 star b/c I didn't have my updated address on my ID and he still unlocked the door for me saying he'd need to see mail or something to prove it was my place. However, when he opened the door, he never looked at the mail... I appreciate him trusting me, but how was he sure it was my place?
Michelle T.
08/22/2012
I locked myself out of my place on a Wednesday night at 8pm. After searching the internet, I found AAA+ Locksmith provided after hours service. I called them and they said they could have some out at my place in 20 minutes. Aaron arrived 20 minutes later as promised. The first thing he did was ask for ID to verify I lived at my place. 5 minutes later he had my door unlocked. He provided helpful suggestions for better locks for my door. Aaron was very professional and efficient. I would recommend them to anyone that's in a bind, locked out of their place or car.
Adi A.
08/03/2011
Got locked out of our house right after a long vacation we were jetlagged/exhausted/frustrated. The service we received from AAA+ was truly AAA rated, without a hefty price tag. The locksmith was professional, showed up on time (under 15 mins) and got us in our house even though it was not easy :-)
Pranav B.
07/21/2011
Great service. Got locked out in the night, came right away and we were inside the house in 5 minutes! Amazing rates. Everywhere we called they were charging $75+! Recommended to all.
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Locksmith Central Folsom, CA

9580 Oak Ave
Folsom, CA 95630
199524 years in business
Facebook
Fax: (916) 237-8201
Residential
Commercial
Automotive
Emergency
Safe
Open Now
Thursday Full day
(Full week)
Monday Full day
Tuesday Full day
Wednesday Full day
Thursday Full day
Friday Full day
Saturday Full day
Sunday Full day
Business is opened 24 hours
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Jessica Bornick
03/16/2019
Great place, the new owners have done a fantastic job. The bands they have karaoke night, trivia night, etc are all fun events. The new(ish) bartender Chantal is phenomenal! Always makes you feel like her best friend. Will definitely recommend to friends.
Shelby B.
07/10/2018
Locked my keys in my bedroom. Called Robert after 6 pm and he was at my house in 20 minutes. He also quoted me a flat fee and was very reasonable. I called another place a few minutes prior and they quoted me $29 to come out and the tech would decide what you owe in addition to that service call fee. Seemed like they were going to rip me off. Robert was straight up with his prices and honest. Took 10 minutes to pick my extremely hard lock and left no damage. Highly recommend him!
Erin G.
06/18/2018
They always do a great job for our business! Super responsive, fast and professional same day service! I highly recommend them.
Cindy K.
06/14/2018
Robert Bradley was AMAZING!! He was the ONLY Locksmith who could Guarantee that he would have success in picking this Credenza skeleton key pad!! He wouldn't even charge us if he wasn't successful!!! We Highly recommend Locksmith Central !!
Krystal P.
05/03/2018
Robert Bradley came out same day after calling and went out of his way to get materials instead so we didn't have to wait a couple days. Very nice guy and very knowledgeable. Highly recommended them!
Keith P.
12/26/2017
Robert Bradley that owns and operates locksmith Central gets a negative 1 star to match his ethics. He quoted my wife $250. to make a key for our Tacoma. This job will take a competent locksmith approx. 1/2 hour. It took this guy 2-1/2 hours and he added another $250. to the original quote that was not agreed to. We took him to court and got a judgment against him for $250. and court costs. It appears that he has a history of poor reviews for taking advantage of women. He is under investigation with several agencies at this time for his unprofessional and unethical business practices. Its not about the money people its about the ethics and principal.
D W.
05/24/2017
Way over priced! I should have done more research before calling this company. I needed a key made for my Honda. Turns out I would have saved a lot of money had I just gone to the dealer and had them make a key for me, plus it would have been a fob key compared to the standardized key I got from this company. Also, the entire process from call to finish took over 8 hours. When I called the dealership not only were their prices better but the process wouldn't have taken more than an hour and a half.
Irma K.
04/24/2017
The only reason I gave two stars is because it didn't take him long to get to my house but that was because he happened to be in the area. He still charged me an additional $75 because it was a Sunday, next to the $65 for the service, only to unlock a main door. Outrageous pricing! It was my own fault to not research enough before I called them. I was in a hurry to get it done, but who doesn't want to get back into their own house as soon as possible. I found (after the fact) a much cheaper company but oh well... a lesson learned.
Chris F.
11/06/2016
I called Locksmith Central about a week and a half ago to change out the locks on a rental property in Rocklin. They were responsive and very polite. I had to change the date from one day to the next as the tenant was not going to be able to move out on the original date scheduled. Not problem, the change was made. The technician (sorry I can't remember his name and business cards are general with no name which I found strange) was running a little late and gave me a call to advise. Traffic is crazy sometimes in the Sacramento area, that's how it is. He showed up in a very tricked out portable locksmith shop....in a Toyota Prius. I really liked how it was customized for the business. He changed 4 locks in 3 doors in about an hour and gave me 6 keys The charge was $249 which I wasn't sure was a reasonable price or not. I live in SF, everything is crazy expensive but thought for about an hours work seemed a bit on the high side for Sacramento. All in all, the service was very positive. The technician was very polite and did a good job. One small comment with the job is that there was lubricant left on the door handles and keys. For a five, details like this should be taken care of. Wipe things down once installed.
tim a.
02/09/2016
Rob Bradly had personally come to my house in a big emergency. It was Nears Years Eve and I had miss placed my car keys. I had a big engagement with the Mayor and his wife and our car was inoperable. Rob saved the evening by unlocking the car and making a new SMART key on the spot. God bless you Rob. He is amazing and I recommend him with the highest honors. I am a good friend of Mayer Johnson and a Representative of the City of Sacramento.
Kyle C.
12/12/2015
I had Robert make a key for me today and he was able to get it working on the first try. The process didn't take long at all, and he provided me with a spare metal key incase anything happened to my main key in the future. Most places I found a hard time to get it done, saying that my 2012 honda civic was a laser key and had advanced security and had to be done at a dealership which would have cost twice as much as what Rob charged.
Tom M.
12/05/2015
Just got off the phone with the representative that answered their 1-888-81-LOCKS number. It sounds like some referral company and the person who answered was not competent. I just wanted them to unlock and make keys for a truck bed cover. After explaining that multiple times and being on hold while she checked twice with someone else she asked me for a VIN number and started quoting prices. When I repeated this was not related to the VIN and calmly asked to speak with someone more knowledgeable she hung up. Perhaps if I had called the other number on the website I would have had better luck... but I chose to go elsewhere.
Dave D.
07/26/2015
Outrageous prices. $295 to unlock a front door. A locksmith I know in the Bay Area, where things are usually more expensive, says we got taken and shouldn't have been charged more than $99 max.
Conrad B.
04/10/2015
I needed a second set of keys and fob for my 2004 Acura. That requires cutting the key, matching it to the car's security system and computer, and programming the remotes. Quite involved. Posted experiences with Honda/Acura dealerships were mixed, but Robert at Locksmith Central came recommended. Called Robert and he could fit me in the same morning. Since I didn't expect him to stock transponder keys and remotes for every car out there, I came prepared and brought a Honda transponder key blank and an aftermarket fob, both of which I got online. Robert cut the key and it worked right off the bat. He then programmed the key to work with the car's security and electronics, and that worked right off the bat as well. He then programmed the second fob, and, again, he got it right on the first try. All work took less than an hour, and the charge was far less than what I would have had to pay at a dealership. Excellent service, excellent job. Highly recommended.
Aaron P.
02/23/2014
Horrible experience. The gentlemen that helped me was extremely rude. He acted like he didn't want to do his job. He treated me with disrespect and had 0 customer service. Avoid this business like the plague. Will never do service with them again. If I could rate this place with 0 stars I would. Don't understand how this place is still in business.
Jay S.
12/11/2013
We called Locksmith Central after waiting two hours for another locksmith who never showed up. It took a bit longer than the 20 minutes the guy told me on the phone; but when he arrived, the locksmith was very apologetic for the delay and he was extremely courteous, polite, and absolutely professional. He was able to get the keys out of our car less than a minute!
Lori W.
12/04/2013
I had 2 deadbolt issues today at my home that needed to be serviced. After leaving a message, Robert called me back within a few minutes. Within the hour, he was at my door, fixed one deadbolt, changed out the other, along with a door knob/key set, all for a reasonable price. No hidden surprises, or agenda. He comes with knowledge, a service guarantee and a friendly disposition. Just the kind of small businesses we locals should support. Call Robert, you won't be disappointed!
Tim Z.
10/18/2013
Very prompt service. Just a short distance away! My frozen key in the deadbolt was unfrozen and is now working. Thanks for the great work! Now I do not have to buy a new entry locking system.
Sherrie R.
07/24/2013
My daughter lost her keys and they needed to have a special chip so we couldn't buy a key at Lowes or where ever. Mazda said it would be over $200 to get a new one. But they also said that locksmiths can often do the same thing for cheaper. We called Locksmith Central and they made us a new key for $95 and also said that since we had AAA they would probably pay for it!
Wes E.
10/16/2012
They fixed it! Told me they'd be there in 20 minutes and showed up in three hours (did knock $10 off the total). It was a beast of a problem that I had spent five hours on. He fixed it in just over an hour working intensely on the ignition lock cylinder. Saved me quite a bunch if I had to tow it and have a mechanic fix it in who knows how many days. Very professional. Impressive cars with all kinds of tools in them and willing to travel all over. Only thing that prevented 5 stars was the promised time and way late arrival.
Joy K.
07/09/2011
I bought a used Volkswagen Jetta, which only came with one key. Unfortunately, it's one of those fancy-shmancy jobbers that has a transponder chip in it, so I couldn't just bebop over to Agent Orange (Home Depot) , my usual quick-n-dirty key cutter. I started my research by talking with several Volkswagen dealers (including Elk Grove and Niello), who cheerfully offered to cut and program a basic valet key (no door remote) for $200+, and prices for one to match my current spiffy one - with a switch-blade-like-flip-out key and remote lock - started at over $300. So I started poking around on the internet again. I had found third-party keys starting at $69, but the dealers' warnings that they had never been successful in programming a key ordered off the internet (which I'm sure was probably part of their sales pitch to force me to buy one of theirs) nagged at the back of my brain. So I started searching for an ALOA-certified locksmith in my area, which lead me to Locksmith Central. I had spoken with a couple of locksmiths that charged $125 to $150 just for the programming, which was about what the dealers charged. Then I noticed that Locksmith Central was very local for me, so I gave him a call, and he told me it would be quick, easy, and only around $75-80. In short, Robert was great. I set up an appointment for the next morning, went over to his place of business. An hour later (he was interrupted by a couple of phone calls), I left with a perfectly functional valet key (he didn't have the remote fobs in stock, but told me he could probably program the more inexpensive ones I had seen on AutoTransponder.com) plus a free extra door key for emergency lockouts - all for only $85 including tax. So, if you are in need of a replacement transponder key for your car and live in the Sacramento/El Dorado Hills area, I definitely recommend Locksmith Central. And if you want one of the more fancy fobs with the remote entry, try AutoTransponder.com.
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A-A Lock Menlo Park, CA

1251 El Camino Real
Menlo Park, CA 94025
195762 years in business
Facebook
Additional number: (650) 326-9020
Fax: (650) 326-0957
Residential
Commercial
Automotive
Emergency
Safe
Store
Open Now
Thursday 8:00 AM-5:00 PM
(Full week)
Monday 8:00 AM-5:00 PM
Tuesday 8:00 AM-5:00 PM
Wednesday 8:00 AM-5:00 PM
Thursday 8:00 AM-5:00 PM
Friday 8:00 AM-5:00 PM
Saturday 10:00 AM-3:00 PM
Sunday Closed
Business will be closed in 3 hours 3 minutes
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cal moore
05/13/2019
Beware of this business! If you are looking to get bad attitude and low performance call them. I had the most awful experience with their tech Robert. He was late, he was Rude! I wish there was less than 1 star
jenna wikki
05/11/2019
I had a horrible experience with Robert who was rude, unreliable and tried to over charge me for a simple lock!! Took him 2 hours extra than the time he provided, he completely messed up my original lock, had no idea what he was doing and left me like that for days!!!!!!!! I would not recommend Robert to anyone in need of any locksmith service.
Mykel Hall
04/19/2019
Great and knowledgeable service using every time
Barbara P.
01/09/2019
Kurt, the serviceman, was great (on time, friendly, professional). One star because ridiculously expensive. Came out to replace lock on front door. Also had them remove a broken key in a different lock. Trip charge was $95. Parts charge was $375 for Baldwin lock (price online for the part is $205--so they charged an 83% premium over online retail!) Had to come back because they had to order the part (which is fine). Took 30 minutes to do the replacement on the second trip. Charged for a full hour, because Kurt said the owner requires a flat charge of an hour for installing a lock regardless of how long it actually takes (though we were also charged for a full hour for the first visit, too). Total charge = $802! Parts $408; trip charge $95; labor $300 (2 hours x $150/hr). Basically we were charged an extra $175 for the part and $395 for 1.5 hours of work (comes out to $266/hour for labor).
Judy L.
12/27/2018
Great service! Needed to have our locks changed because of a stolen key! They were very responsive, professional, quick and kind. Leo the technician was a very good guy.
Edgard N.
12/19/2018
I have taken many auto keys bought on amazon to them as they are the only company that would cut them for me without complaining about where I bought them. Every key cut has been perfect. I haven't had them program my keys, as I do them myself, but they have offered every time. I highly recommend them and will continue to take keys to them!
Jenny X.
12/04/2018
Was in and out within 5 mins after duplicating a simple residential key, was charged $6.80 in total. I would try them for lock change after my move. They service as far as San Francisco areas
Melanie C.
04/07/2018
Let me just start by saying... should have come here first. Have two very, very old lock box keys belonging to my elderly mom with dementia. She's been misplacing them lately, so I needed to make copies. Went to two big hardware stores first and they couldn't match them. Went to A-A and within minutes he found an equally old match and made copies for me. Very friendly and fast. Highly recommend!
Kate O.
03/19/2018
I've used A-A Lock for a number of services - from installing a new lock on a front door, getting keys made, etc. Recently, Chris was very helpful in getting a small lock off an heirloom treasure chest - he was incredibly patient (it took at least 15 minutes to saw the lock off) and careful not to damage the item. Thanks so much for your great service!!
A J.
02/20/2018
Simply amazing place. This is the Promised Land of locksmiths. I called them because we needed to swap out the cylinder to our front door since it was made in China and the key associated with the cylinder is an obscure double laser cut thing that can't be replicated in the United States. Believe me, we've tried. And we were down to three keys so we needed to take action. I spoke to Mikey on the phone. He asked for pictures which I sent. We then spoke again and he said Denise was the best person to help me because she is their all-knowing purchasing guru. So I took out the cylinder myself and took it to their shop. Denise ordered me a new one with a normal North American key. She said it would take a week and it arrived in two days. All we paid for was the cylinder and a few keys. No labour to pay for since they suggested I bring it myself. Most locksmiths would try and milk me for a site visit. Now we can make copies easily whenever we want.
Tingting T.
01/03/2018
I had a very bad experience with A-A lock. The technician came and we discussed what needs to be done, when I asked for estimation of everything, he gave me some numbers but did not mention labor fee at all. After he was done, he charged me an additional labor fee more than 100. I called their office to complain and they just let me leave a voice message and nobody following up.
Bruce H.
09/15/2017
My 89 yr old father had front door lock re-keyed. He didn't realize he didn't have cash/check to pay so he called me. AA Lock tech quotes $9 for materials and $90 service fee for total of $99. Then they emailed me invoice for $110. When I asked why the difference in price, they said because extra work they had to do (emailing invoice) to collect payment. When I asked to speak to manager, they removed extra fee. Won't do business with these guys again....
Ramsey S.
06/30/2017
I needed to have the upper lock on my door re-keyed and was happy that I could schedule a same-day appt. George came to do the work and he was professional, kind, and ethical. His work is steady and reliable. I definitely recommend! A+
mike m.
05/31/2017
Visited AAA to get keys made for a small display case housing college treasures. I met Kris who is very personable and professional ly. Kris carefully unlocked the truck showcase and made 2 keys. If you think keys, think Kris. Kris is a lifesaver. I cannot thank Kris for stellar workmanship. Kris is a superhero!
Jason B.
05/13/2017
I got a set of keys from here, walked across the street to grab some breakfast for 30 min and the British dude that works here tried to tow my car. Instead of apologizing he tried to fight me. Sorry you have nothing better to do in your boring job. Keys were fine, its not that difficult. I'll just go to a kyosk at the mall next time though.
Gloria K.
04/10/2017
Was late on a Friday afternoon and I need to repair the lock on my shop. They crew managed to shift some people around and send me some one to repair. Truly lifesavers. U are the best.
Rebecca M.
03/15/2017
Very friendly people who were all knowledgable and ready to provide suggestions to solve my issue. Nice local feel.
Rajiv D.
08/27/2016
I had to pay a quick visit to get a key made for my son's bike lock which I couldn't get done at OSH. Not only was I impressed with the variety of keys they carried, the service was great and they made sure that I did not overspend doing something.
Renee K.
07/15/2016
These guys are dodgy. I went in to get a replacement car key and discovered the one they would have to order would cost $180 plus $60 to program. So I ordered a replacement online for $80 and took it in for them to program. They said they couldn't program it because it was different to my original key, and even if they could it would cost them $60 to program and $60 to cut (suddenly there's a new fee?!). So I returned the key and went to my car dealer instead to get a new key. Cost $230 all up... but the key was exactly like the one I had ordered online! There is no way I believe the key I ordered couldn't be programed to my car- they just didn't want to because they didn't like me not ordering through them. I would have thought they'd still be happy to get my business. They're dodgy. I gave them a star for cutting my mailbox key that my local hardware store couldn't get right.
Kaushik N.
06/13/2016
This place is incredible and definitely made my day! Very professional and helpful! If I could I would give this place a 10 star because of Chris! He did everything he can he made the impossible POSSIBLE to make a new key for me from the broken one I brought in. He is phenomenal and goes above and beyond with his customer service and skills! Definitely coming back to make my keys here!
Andy H.
03/29/2016
Yesterday, our 16 month old locked me out of our house (while he was still inside). Frantic, I called A-A Lock and they had a locksmith at our door within ten minutes! The locksmith saved the day and quickly opened the door. The locksmith made us two extra keys while he was at our house. While the locksmith was out, he cut a key for my Toyota truck that I just so happen to need as well. A A Lock was super quick, super professional, and incredibly reasonably priced. Their work was top notch and my new truck key works just as well as my factory key.
Jed W.
10/15/2015
Took in my motorcycle key and a blank to have them cut a duplicate for me so I could get it programmed when I took my bike in for service (it's a chip key that needs to be programmed to match that specific bike). They mangled the new key beyond recognition. They've offered to order a replacement, but that means taking off work early a second day to get there before they close and then making a special trip to the dealer, which wastes many hours of my time. I will update if/when they actually come through on the new key.
C D.
02/25/2014
Ducati riders -- do you only have 1 black key and no code card? That scenario seems to happen a lot when you buy a used Duc, as it did me. I've researched this mess for months. But now I can breathe easier, because the black key was successfully copied, electronics and all, by the cool guys at AA. Start by getting the correct blank from www.motorcyclekeys.com. For me that was the Sidewinder. This blank is also good for some Aprilia and Moto Guzzi bikes. Next, take it (and your black key) to AA, and ask for George. All will be good.
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Bayside Locksmith Hayward, CA

965 W Winton Ave
Hayward, CA 94545
199920 years in business
Facebook
Additional number: (510) 264-1214
Fax: (510) 264-1270
Residential
Commercial
Automotive
Safe
Store
Open Now
Thursday 9:00 AM-6:00 PM
(Full week)
Monday 9:00 AM-6:00 PM
Tuesday 9:00 AM-6:00 PM
Wednesday 9:00 AM-6:00 PM
Thursday 9:00 AM-6:00 PM
Friday 9:00 AM-6:00 PM
Saturday 9:00 AM-3:00 PM
Sunday Closed
Business will be closed in 4 hours 3 minutes
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Gary C.
05/20/2018
Don't know quite what to say about these guys. Went in about a month ago to get a key made. A nice young man helped me and did not have the key blank in stock, took my info and said he would call in a couple of days. 2 weeks later I call and get a "let me check and I will call you back". 2 more weeks, another call, same response
Cynthia Fernandez
04/18/2018
Worst Service Ever! They are so rude, I called to see if they can come out to my buisness ans replace a lock. An Appt. was scheduled they said they called when they arrived yet never bothered to reach the second contact. I called them back after 2 hours the guy on the phone was a straight up smart ass with me. They said they would NOT go back out and do service in the most rude way possible to call someone else. Def. Not professionals.
Helene O.
03/10/2018
MOST helpful locksmith in East Bay. After calling 10+ shops, these guys were the first to take the time to help me, search their inventory for the correct key blanks and provide some useful money-saving tips. Absolute lifesavers, great service. Highly recommend!
Big Baby Jesus C.
02/06/2018
I didn't have an appointment with these people, I stopped by their shop to have some locks rekeyed. Well, some joneser snaked the tumbler out of one of the doorknobs I bought and returned it to Home Depot and I didn't notice, so they couldn't rekey that one obviously. Then they knocked the fee for one of the locks they did do off the tab, and offered to do the lock they couldn't do for free if I exchanged it for a good one due to the inconvenience which wasn't even their fault! So I bring in the good lock and they did it while I waited. Seldom do I give people 5 stars the first time, but Jesus what more can you expect from people?
Sajith S.
02/01/2018
I was in urgent need or rekey-ing my home locks, and I called Bayside. Xavier attended the call. he sounded very friendly and professional. Gave me a rough estimate over the phone and fixed up an appointment for 10AM next day. It was very urgent, but he said he did not have anything on the same day. Next day, I took a few hours off from work, drove all the way to my new home and waited there. Nobody showed up. When I called the office, they did not have any clue about the appointment. I had to call someone else ( who did a great job btw), to fix it. I hate to deal with unreliable people. From other reviews looks like they do a good job, but my experience with them was bad . Wouldn't recommend them to anyone
Robert Bauman
10/13/2017
I had my house keys stolen and needed two doors rekeyed. Their price was great and their field technician Xavier was even better. Even though he was late because of an earlier job(the office had kept me informed) he was extremely pleasant and efficient. Would use these guys again.
Patrick M.
10/02/2017
Had a 2000 Nissan Maxima and a 1998 Honda civic having ignition key issues. The Maxima's key would not turn and the Honda key stuck extremely bad. Isaac (the owner) came out to my Honda with a can lubricant and showed me how to fix the issue and advised me to get a new key. I went home and use WD40 and did the very same thing to my Maxima and it started to work like new. He spent a good 30 minutes with me and only charged me the price for one key. Great customer service and in my case and new loyal customer.
Nicole M.
09/05/2017
I came here awhile back to have a key copied, unfortunately I came 20 minutes before closing time to my surprise they were closed "early" for the day. Came back the next day and the staff was extremely rude and provided very little help.
Allan W.
08/16/2017
I had Xavier from Bayside Locksmith come out to originally cut a key for my 95 Ford Explorer. Once Xavier began to work on it he noticed that I needed a new ignition switch. I saved over $50 dealing with Bayside Locksmith and would gladly recommend them to anybody. Thank You Xavier and Bayside Locksmith.
Your M.
07/27/2017
Went to get a price on a remote programmed. Guy said it must be a remote from GM or they can't do it. If that was the case I'll just go to the dealer. Plus they want an arm and a leg just for a remote. Took my remotes purchased from Amazon and got em programmed from a friend who had a programmer.
Terry L.
07/06/2017
Very satisfied with the work that Bayside Locksmith did to order and program my 2nd 2010 Toyota Prius key fob! It took about a week to get the key fob (due to the 4th of July holiday). Once it arrived, one of their techs programmed the 2nd key fob quickly. It probably took him less than 10 minutes. Their team was courteous and professional. All features worked - comfort access, open/close using remote, and panic button. Their laser cutter was offline but they will contact me to finish cutting the valet key that is part of the key fob. Price was much lower than Toyota also. I'm glad I took my friends recommendation and used Bayside locksmith. Highly recommend them to duplicate Toyota Prius keys!
Teresa M.
05/17/2017
After calling three places for quotes for 5 lock re keys after a car theft I came back to my first call- it was totally the right decision!! Xavier was the best ...double checking each lock and was professional and efficient. I highly recommend this company. Especially the technician Xavier who took a stressful situation and made it much better.
Frankie L.
03/13/2017
Went to the store to get a estimate on getting a key made for my car with remote cut and program. the man at the counter was very rude with a bad attitude quoted me a higher price than what the dealer charges and try to tell me the dealer doesn't program the key...
Wilfredo Alarcon
01/18/2017
Way over priced for a fob replacement and the machine always seems to be broken. Other places will get it done faster for a lesser price.
Michael V.
06/27/2016
Xavier came to my warehouse over the weekend I had lost my keys not only was he fast professional and made me laugh,the price was less then I was quoted over the phone. Thank you again I will be giving bayside locksmith all of my business.
Keshni K.
06/24/2016
Confirmed that someone will be at my house at 11am...called this morning at 1125am, they stated they will be at my house within 30mins (between 11am-1130am) now It's 1229pm....still no answer. Spoke with Joseph at 1229pm who started the driver will be at my house within next 30mins??? Currently waiting...its 1230pm...so let's wait if someone do show up in 30mins...Poor Customer Service! Took time out from my Work to wait here since 11am...I made my appointment 48hrs ahead of time.....??? Will update my comments after they finally show-up?? UPDATE:- At 1pm Joseph called me back and Cancelled my Appointment. WOW!!!! What a poor service. I just paid someone $120 to get my house key lock changed. They just lost a $120 business to another company. I work in Largest Trauma Center Hospital in the Bay Area and Customer Service is very important in Healthcare. Money is not the issues I would had paid $800 for my door but the Customer Service Provided, made me wait for 3 hours and then cancel my Appointment that I made 48hrs ago??? WOW! I see over 400 people a day at my work....and I will make sure I Spend the bad news about BAYSIDE LOCKSMITH to enter Hayward community......please don't do business with them! You will be very disappointed just like my family.
Lisa A.
04/15/2016
I had such a positive experience that I knew I wanted to share it on Yelp. I contacted BaySide LockSmith because they are a Diamond Certified company. I like using Diamond Certified companies because they go through an extensive vetting process. My locksmith was Xavier. I'm sure they're all good, but what stood Xavier out in my mind was his professionalism and speed. I asked him to rekey five locks for me. I also had a troublesome deadbolt that would decide if it wanted to open or not! Xavier fixed this issue too. If I could give BaySide more than five stars I would!
Dano S.
03/22/2016
I was having some issues with my car keys and these guys totally helped me out! They were a lot more honest and helpful than the dealership! Saved me over $50 by having them help me instead of the dealer! Thanks guys!
Monica G.
02/24/2016
Xavier was so honest and fair with us. We had been under the impression that we only needed one re-key for two identical locks. He explained why we need 2, but was willing to only charge for 1. Exceptional customer service! I give Xavier 5*, but since the owner didn't tell us we'd be charged for 2 locks, only 4*. Monica
Rodney A.
01/05/2016
Fast, local honest small business. Reasonably priced compared to the local competitors. Xavier and his team super professional. Thanks for helping out in bind
Linda K.
03/11/2015
I took in my broken doorknob assembly and rather than just sell me a replacement they determined the problem, fixed it and it cost me less than half of a new door knob! And whenever i have keys made there, they always work. Great job! Linda K.
Jocelyn B.
03/09/2015
Xavier saved the day!! I manage a large retail store in the bay area. The lock on our cash room broke at closing and without access to that room,we wouldn't be able to open for cash transactions the next day. I called Bayside at 8pm and he promised to meet me 2 hours prior to opening. Xavier was right on time,as promised. He was able to get the door open right away,charged EXACTLY what he had quoted the night before,took my card info over the phone so I didn't have to make a special trip in Monday morning traffic and sent my invoice via email immediately. Quick,honest,skilled and efficient!! Thanks Bayside!!!
A T.
05/30/2014
Terrible. The little office absolutely reeks of pot. Made obvious by the fans in the back pointed out a window. I don't care about smoking, but it is very unprofessional to have customers crammed into an office that they have been hot boxing. Asked for a copy of my house key to be made, the guy spent a good 5 minutes looking at it and comparing it to the key templates they have. I take it home, try it on my door, it doesn't work. I look at it and it's nowhere close to the same key. My mistake not looking at the key there in the office because, you know, I thought they couldn't mess up something as simple as making a copy of a key but they did. Go elsewhere, somewhere more professional and work with locksmiths that actually have what knowledge it takes to make a copy of a key.
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Locksmith Emergency Menlo Park, CA

3744 Haven Ave
Menlo Park, CA 94025
200910 years in business
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Additional number: (877) 843-9887
Residential
Commercial
Automotive
Emergency
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Thursday Full day
(Full week)
Monday Full day
Tuesday Full day
Wednesday Full day
Thursday Full day
Friday Full day
Saturday Full day
Sunday Full day
Business is opened 24 hours
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Jessica M.
11/02/2016
I called locksmith emergency last minute not thinking they weren't going to be able to help me! To my surprise "Ben" took my call... Ben is super professional asked me my location and said I'll be there in 30mins... he didn't lie! He was at my house Ib 30mins he opened my car and made a key for my vehicle! Ben completed the work within 30mins in super happy and pleased with his professionalism! Anyone who needs a car opened and need a new key for their vehicle call Ben he will take care of you!!!!!!!
David H.
07/21/2016
Today bad got worse as it developed, somehow my car keys left my possession between the time I left my car and arrived at work. I Googled locksmith and called to get help. The company I contacted was locksmith emergency. They quoted me $15 for the service call and $190 for the key. When the technician met up with me, he informed me that he could make a key, but to get the key to start the car, it would take special programming, an additional $300. Then as it progressed, he informed me it would cost more to reprogram the car so my lost fob would not be able to work. It all said, my $190 quote ended up costing $1062. When I called when I got home, I was advised that since I agreed to their prices, there was no redress. All I can say is DO NOT USE THIS COMPANY!!!
David A.
03/26/2015
It was sunday morning when I locked myself out from the house. Locksmith Emergency Inc provided prompt service, and knowledgeable technician, Leo. He came and took care of letting me in the house and also installed a new lock that works excellently. If you live on the Peninsula and don't want to wait indefinitely to get a locksmith definitely give them a call!
Cameron E.
01/11/2015
Tried everything to get my truck open and it wasnt working. Finally on a hunch he used some other tools and it popped open. Thanks locksmith emergency. Ill definitely recomend to friends
Peng Y.
08/24/2014
We need to rekey the lock at the front door. Changing the whole lock would be very expensive, so we checked out alternatives for doing this and we called their service. Luis came here really quick (in like 10 minutes) and got the job done well. The rate is reasonable.
Tracey A.
04/02/2014
Arrived within 20 minutes to unlock my door knob. Nick was friendly and professional, and got the job done with no hassle. Thank you!
Patrice E.
01/31/2014
Very nice gentleman, Gregory, came out to fix my door knob....came out quickly and then recommended the best thing to do and he did it. It was a pleasure to have business with Gregory and with Locksmith....if ever you need lock problems, this is the place.
Max M.
11/24/2013
Be very careful if you search this company on smart phone. It's very tricky. 1. The headline says $15, but ended up with $400!! So many hidden cost but on the smartphone, you cannot even click their website. 2. The address is no where. It's not Menlo park, as well as Redwood city. 3. The guy who shows up smells full of marijuana.
Sandile H.
11/21/2013
Amazing locksmith service- they were fast and well-equipped to deal with our lock. Also very transparent about the cost. I would definitely use them again if I'm in a pinch!
Carolina M.
04/04/2013
We had a bedroom lock out. I looked up a locksmith online and discovered this company. Everything they claim is wrong, except the service fee. I waited almost an hour for someone to come. The job took him 5 minutes, all he did was use one tool to pull of part of the handle, and another tool to turn the lock. I did everything else, that means take out the old lock and handle and replace it with a new one. He asked for $129 (not including the service fee)!!! I was shocked!!! The website claims lockouts start at $30, and I assume the service fee is for the driving to and from a place. CANNOT recommend this company!!!
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Got locked Castro Valley, CA

Castro Valley, CA 94546
200118 years in business
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Residential
Commercial
Automotive
Emergency
Safe
Open Now
Thursday Full day
(Full week)
Monday Full day
Tuesday Full day
Wednesday Full day
Thursday Full day
Friday Full day
Saturday Full day
Sunday Full day
Business is opened 24 hours
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Tanya C.
12/26/2017
My mom and I had just been Christmas grocery shopping and had been going in and out of the house. Then the screen door locked behind us and we were locked out. Gabriel answered the call and was to my mom's house within an hour. He knew exactly what the issue was and replaced it on the spot. Price was very reasonable and he was a nice guy as well. If mom ever needs help again, she'll give him a ring. Gabriel also has a brick and mortar store, which is great too. Thanks!
Chris O.
10/12/2017
Scam. Charged me $300 for a $25 lock and waited until AFTER they changed the lock to tell me that they couldn't fix one of the main things I called them out for -- the doorknob being very loose -- saying they didn't have the proper tool. Guy said "you need to call a locksmith". What?? I thought I had. So what? Now I have to call Someone else out and pay them $300 to tighten a doorknob? If you'd told me you couldn't fix the doorknob (which he clearly knew before changing the lock but didn't tell me), then I would have called someone else. I feel scammed and the job is only half done.
Jaeson A.
07/15/2017
Gabriel came to our house in 15mins and fixes 6 doors of ours. He was exceptional at his work. I will surely recommend him to anyone who needs a good jobs on their locks.
Sammy B.
03/23/2017
We got locked out of our car and called up a service. The tech arrived on time as promised. He provided great service by opening our car in the fastest way. Next time I will encounter such emergency I know who to call. Highly recommended!
Joline B.
12/09/2016
Our office had to get our locks changed recently and we contacted Gabriel who was extremely helpful and QUICK! He was in and out and very professional. We would recommend him to anyone or any company looking for help quickly!
Marcus E.
08/23/2016
BIGGEST PIECE OF CRAP OUTFIT I HAVE EVER DEALT WITH! Wasted 2 hours of my time today!They tried to quote me $250 to make a door key for a 1997 Ford E-350 Van. After I told them no way, I was told $130 by the locksmith who arrived. Then they called and said $200. I said no and they told me $180 and I agreed. All of this while his loud mouth, clueless poor excuse for a Locksmith struggled to figure out what he was doing. On the cell phone for most of the time speaking whatever language it was very loudly in the street. I kept checking to see what was going on with my Van key progress and he was still on the phone. I went back again and he was gone! He called and said he didnt have the right machine etc etc..I called AAA instead $50! Watch out for these con artists
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Island Locksmith Hayward, CA

723 A St
Hayward, CA 94541
199128 years in business
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Fax: (510) 889-0553
Residential
Commercial
Automotive
Emergency
Safe
Store
Open Now
Thursday 9:00 AM-5:00 PM
(Full week)
Monday 9:00 AM-5:00 PM
Tuesday 9:00 AM-5:00 PM
Wednesday 9:00 AM-5:00 PM
Thursday 9:00 AM-5:00 PM
Friday 9:00 AM-5:00 PM
Saturday 10:00 AM-3:00 PM
Sunday Closed
Business will be closed in 3 hours 3 minutes
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Liberty Henderson
12/27/2018
Island will be my locksmith for a lifetime! Courteous and professional, these guys wont let you down. Also a bonus you font see everyday! They actually care about each and every persons situation, going above and beyond to help! Give these guys a call!
james e.
07/20/2018
Great guys - were able to do my unique lock for an airplane that another local locksmith could not do. Thanks so much Island!!!
Sullu K.
07/17/2018
Good job honest very punctual courteous and cool I would call him anytime and fair price
Aimee A.
05/15/2018
March 14 2018 I contacted Island locksmith to Re-Key our office door. This is my go to company and the company I refer until today. The locksmith that performed the job was unethical, very unprofessional and breached client confidentiality all locksmiths should enforce confidentiality and privacy rights. Island locksmith technician went out of his way to release my company's privacy to a mutual client. I lost all trust with island locksmith and will be hiring another professional to Re-Key our locks. These folks can not be trusted!!!
Nick M.
03/10/2018
Came in to get a few keys cut for mine and my buddy's motorcycle. We ordered kawasaki and suzuki blanks to match the original keys vs having a crap metal key. Dude over here says he won't cut any outside blanks because of "policy" policy my ass I would have paid for his cheap ass blank just for him to cut my actual kawasaki blank but his costumer service and attitude was so shitty that i just left... Now I'm headed to Bayside locksmith on Winton street where I should have went to in the first place because they've taken care of me before.
Bruce M.
09/15/2017
If you can catch them in (especially the dad who is more experienced), they do a good job, even on a hard assignment (English lock from 1966).
John V.
01/09/2017
If your store has a "open" sign then why is the door locked and nobody is there??? Called the number, no answer. Saw another guy show up while writing this review out front and he did the same annoyed face as mine. Dude! Put one of those be back in 20 minutes signs up or just put a closed sign up. Inconsiderate and rude!
James Kuenzi
10/28/2016
Island Locksmith works hard to please. This unassuming Father and Son Team does a lot out of work out of their small downtown Hayward Business. I first called them in a pinch and because they were local. But soon I found that they are very knowledgeable in all forms of locks and security. They not only retrofitted our entire office and warehouse in new classy, strong hardware, they also supplied our trucks security with Pin Locks. All of their supplies are top notch state of the art. I will give them all of our future business because of their great service and products.
Virginia L.
08/11/2016
I locked myself out of my bedroom and wasn't quite sure what to do. I tried to pick the lock myself after watching numerous YouTube videos but after many failed attempts, I decided to call Island Locksmith. It was Saturday morning and I called a few other companies before I called Island Locksmith, but they were trying to charge an arm and a leg just to open my bedroom door! I decided to call Island Locksmith and he immediately provided me with a very reasonable price quote and told me he could be at my house in 10 minutes. I told him I would call him back (I wanted to check if there were any other companies who would be cheaper), and after a few more attempts at other locksmiths, Island Locksmith was actually the most reasonable option. I called him back and he came right away. He was friendly, very knowledgeable, and went above and beyond, even replacing my lock, with no extra charge. They provide quick service, in and out, with exceptional service. I would definitely recommend Island Locksmith!!! Thank you for your help!!! =)
Katrina P.
08/06/2016
Came here exactly at 1:45pm, Door says "OPEN" but second door says closed?? Yelp also says "open till 3pm". Unprofessional and a waste of time.!Don't bother coming, they don't answer their phones either.
Mark P.
06/03/2016
I called and ask for a car FOB programming (I mentioned I have bought fob so all I need is programming). The guy who answered my phone told me it is very expensive to program my car (I have 2014 lexus IS). He kept avoid telling me the price and just mentioned "it is very expensive to program my car" and eventually tell me its around $600-$700 for programming my fob.... obviously he does not want my business at all....
Susan P.
09/19/2015
These guys awesome. Saved our day - super fast response, couldn't be more helpful in what was a pretty tough situation for us. Our heroes! All Saints School/Church loves Island Locksmith!
Jane C.
07/15/2015
Thanks for the super service! I took my remote key fob to a dealer who told me it was no longer working .. the price quoted was around $200 for the replacement and reprogramming. Then I remembered I had called on Island Locksmith previously...and called them again. I had purchased a new fob on line...took both to Island Locksmith. He programmed the new one and then re-programmed the "broken" one!! So now I have two! Definitely recommend...
Bill R.
05/08/2015
I should have written this review earlier but my last visit was so good again that I am doing it now. These folks are wonderful, friendly, knowledgable, and provide first rate service. On my first visit I had a new deadbolt that I didn't even buy there but I took it in because newly cut keys didn't work in the rekeyed deadbolt. The locksmith explained that some times a newly keyed lock and key just have a rough edge. He showed my how to "snap" the key a few times to knock the edge off. The price -- no charge. Saved me a lot as I later rekeyed every lock in the house myself to use a common key. That "snap" trick was used often. Later I wanted to rekey a lock on my screen door to match the common key. Really funky lock and for the life of me I couldn't get it out of the screen door so I could take it in. They did a home visit, ended up having to remove the screen and turn it upside down to get the pins to drop due to age and wear. Very reasonable charge and now I have the perfect lock. Most recently I had a heavy duty padlock (circular design to avoid access by a bolt cutter) for which I needed 2 duplicate keys. Multiple hardware stores did not have the right key blank. These guys did, and took the time to explain about the key blank and how it needed to be cut a little special to fit the lock cleanly. Small shop with lots of skill and service. Five stars.
Heidi V.
07/14/2014
Found them on Yelp. I didn't end up using their service, yet they went out of their way to assist and provide me with great information. I'll be back!
Brian C.
05/29/2014
Home Depot and Ace both failed to make a working copy of my motorcycle key. Island locksmith did it in two minutes. Trust the pros! These guys do great work.
Jini G.
05/27/2014
Island Locksmith has a contract with me for lifetime! We first used Island Locksmith to replace our front door locks. Upon inspection, Raj brought to our attention of some very important things that we never thought of looking at, being first time home owners. Then we proceeded to get our windows replaced and the numb nuts (who are no longer in bus......FIGURES) that replaced our sliding door did not install the lock on the door correctly. Raj and Doug came in and took the part with them to try to fix it in-house but the damage was bad so we ended up ordering a new one. Doug came in and installed it sooner than expected which was GREAT in my books! Raj, Doug & Junior know what they're doing and they don't just fix & go, they teach you how to properly handle and maintain your valuables.
alan q.
05/15/2014
I needed a my front door rekeyed. I called these guys and they quoted me $45-$60. They did come promptly, but they tried billing me for 3 times this amount. Be aware of their estimates. The final bill will probably be diffferent.
Cat R.
01/03/2014
A job well done! I made the phone call to Island Locksmith at 10am, and they had 2 new car keys ready for me an hour later. He then promptly met me at my car to deliver the keys and confirm that they work, and charged a very reasonable price. I will definitely use this company moving forward.
Andrew Y.
10/16/2012
I think I just got trolled by this place. I went in to get a couple keys cut (the rounded kind) and the son of the owner cut my keys so I had high hopes. LOL! I was 100% the calibration was off because when the job was done I asked him to look since they didn't match up. He refused to look and said he had to go. I refused to pay so they took the keys. Even if I purchased them the cashier didn't even know how to ring me up wtf...Actually the son was pretty badass for how much he didn't give a shit (almost could be in an Eminem music video or something). Even reminds me of when I was younger. However, I really feel bad for the owner (this kid's dad) who actually owns this place and trusts him. VERY UNPROFESSIONAL to say the least :)
Kameko W.
07/21/2012
Thanks Raj & Jr for hookin this new homeowner up! You two came in and gave me a very reasonable estimate for re-key and 5 copies of keys. I had already called around the day before and you were right in the middle for pricing, plus you have me two more copies then the other two businesses had said. I will definitely recommend you to anyone who asks, family & friends. Thanks guys!
Veronica S.
03/08/2012
When I bought my house I called these guys to come out and change my locks. They were very fast & efficient. I would use them again for sure!
Aivy C.
12/29/2009
You know, most normal locks operate as follows: HORIZONTAL = UNLOCKED VERTICAL = LOCKED. In the interest of saving money, my hardworking (but frugal) dad decided that the guy he asked to paint our house was also somehow capable of re-doing our bathrooms, installing new cabinets and drawers in our kitchen, and changing the handles on our kitchen sink. As a result, I've had to shower in my parents' bathroom for a year, I've learned not to keep utensils in the drawers that don't open fully, and I can't even turn the sink on full blast because of an oh so cleverly placed windowsill. That said, you can pretty much imagine the job he did on our bedroom doors. Huge tangent aside, I'll get to the point. I locked myself out of one of the rooms, and Island Locksmith was the company in closest proximity to my house. They were polite and prompt on the phone, and just as prompt and polite in person. Granted it was a little painful to have to pay $50 for a 5 minute job, but it was a small price to pay compared to the cost of eventually re-doing my house! I've got a two year old, who thankfully wasn't home at the time, so I'm sure I'll find myself in a similar situation again. God forbid, but if that day comes, I'll have Island Locksmith on speed dial.
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AMPM Locksmith San Ramon, CA

3140 Crow Canyon Rd
San Ramon, CA 94583
199128 years in business
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Residential
Commercial
Automotive
Emergency
Open Now
Thursday 9:00 AM-6:00 PM
(Full week)
Monday 9:00 AM-6:00 PM
Tuesday 9:00 AM-6:00 PM
Wednesday 9:00 AM-6:00 PM
Thursday 9:00 AM-6:00 PM
Friday 9:00 AM-6:00 PM
Saturday 10:00 AM-5:00 PM
Sunday Closed
Business will be closed in 4 hours 3 minutes
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Erick S
04/05/2019
They sold me the wrong key, my car has remote start and the key I was sold does not. They said that they would order a replacement and swap it out in a week. I called 2x and gotten the run around for over a month. Paying $180 for a $25 key you would think they would make sure you where set. Nice scam you have going here.
Denis D.
03/09/2019
Got a replacement key for a VW Jetta. Fast, friendly, efficient service. Very cost effective compared to dealership.
S J.
03/08/2019
I lost the keys to my Lexus, and had to have it towed to the dealership. The AAA tow truck driver recommended that I go to ampm locksmith because I could get the keys a couple hundred dollars cheaper. I went to ampm, ordered two keys and went on my way. 30 days later the one key that I used every day broke. The other key I was able to use, but after 30 days that key started to fall apart. I also began to have issues with my electrical system because for some reason the key and my car could not communicate properly and it was creating issues with my windows, door and locks, but I don't know why. I would recommend to not waste any money on purchasing a brand name vehicle key from this company, because they're not the real thing, they are fake. I would go to the dealers and save yourself the time and grief. The owner would not reimburse me after 30 days!
Kris K.
03/01/2019
Contacted AMPM on Wed to see if they could make a key for a lock. They asked that I send a picture to determine if they could make a new key for the lock. They said they could and it would take 1 hour. My wife dropped it off before 2pm and was told it would take a day. Was unable to pick up on Thur. but went in at lunch on Friday and they had not worked on the lock yet. The people working there did not seem to care that they had not done what they said they were going to do. I had to wait for them to complete the work, as I needed the lock for the weekend. When I came back to pick up the lock, they talked amongst themselves to determine what they were going to charge me. I pointed out that when I sent them the picture that the price quoted was $25. They said that seemed low but they would honor it. I was surprised that this was their comment after not completing the work when they said they would. If anything I would think they would have offered a discount since they wasted my time. The only reason they are not getting one star was because the key they made did work. However, I will definitely find another locksmith next time.
Mark Natividad
02/19/2019
Chida and his staff are extremely helpful. Order was completed on time and as promised. I will take future business to them for sure.
Sahil Goel
02/18/2019
Very fast response and they clearly knows what they are doing, very reasonable price as well. Highly recommended to everyone for any type of auto car key laser cut and programming.
Sahil G.
02/18/2019
Excellent service, and fast response and they clearly knows what they are doing, very reasonable price as well. Highly recommended to everyone for any type of auto car key laser cut and programming.
Joe F.
02/07/2019
I wanted a replacement for my Toyota electronic key. I called and was told they could do it at the Concord location. I had to go there 4 times, each time being told they could do it. Finally they said they needed to get the key and ordered it. They said they would call me and come to my house to make the key. They never called even after I ran into the manager at Costco. Absolutely terrible customer service and communication. Finally I called a competitor (Quick Keys) did it the next day.
Lori N.
02/06/2019
Needed to get a key copied yesterday and this place was super quick. I was literally in and out in two minutes. Great job, super friendly service! I'll definitely be back in the future and they carry a great assortment of car fobs in additional to locks, etc.
Dawn R.
01/13/2019
Just had them over as I had lost my car keys and could not get into my car. I had previously bought a spare key from Amazon but had never got round to programming it as it was a smart key. They came within the hour and although they couldn't program the car initially, he sent his son with a different machine and it was programmed within 5 minutes. Very happy with the price and the service and would use them again if required. Only way I'm giving 4 stars is I had to wait until his son came the different machine otherwise it would have been 5 stars.
Kyokudoperformance k.
12/21/2018
Called in 3 days ago, made an appointment, they showed up, they couldn't fix the problem and told me that they'll be back to fix it ASAP once they figure out what's going on, they were to get back to Me the same day, never got a call, called them that evening and same guy I spoke to over the phone earlier that day said they'll call me back right away to let me know what's going on, NO CALL, NO SHOW. Called them the next morning to found out what happened... the same man I spoke too said they will certainly get back to me within the next 30 to 40 minutes, AGAIN! never got a call back or an explanation, I can't understand how a company can run a business that they're number one priority is customer service/customer communication. I can understand such things occurring/happening in between jobs which may not allow them to return to work or complete a previous job but not to call back to explain or apologize is what I'm disappointed at. Anyway, I'll never call them again or ask for their services but thank you anyway. Hope you get the time to educate your team on some people skills!
Doug W.
12/17/2018
The ignition cylinder on my 2001 Toyota was having problems turning. The car could not be started easily. The dealer quote was high, but he let slip that they were only going to call a locksmith. So instead of paying for a locksmith with markup, I called AMPM. They fixed the ignition cylinder. The same key works in all locks. And they reprogrammed my key fobs, all for less than half of what the Toyota dealer estimated.
Adam B.
11/16/2018
Only deal w the gentlemen he knows what he talking about and will give you the right price and service.. The 2 females behind the counter are clueless wanted to charge me almost 2x what the gentlemen quoted me and went from 30 min service to almost 2 hrs when the girls took over
Tina Y.
11/14/2018
Thanks for attaching my keys together, but it was a complicated one where they need to put chips in the key, so they need to reset the car. Thanks for the help by manager and owner
Enzo Watanabe
09/29/2018
Excellent service! Very nice people and gave me a great discount as well. They were open after business hours and helped me at 5:30. 10/10 would recommend
Heather G.
08/04/2018
I came to AM PM Locksmith in a panic since the battery on my car key went out. Alexis helped me out and was so kind, and so quick! He gave my girls snacks and water while we waited, and the price was beyond reasonable (a lot less than I was expecting, actually!) I'll be coming back for all of our key needs, and would highly recommend this shop to everyone. Thanks, Alexis!
Nancy M.
08/01/2018
I was very pleased with my experience from their Livermore location. Could only see this one but I know they are fairly new to Livermore. The man that helped me come out on a Sunday eve was so helpful. He got here in 20 minutes at night and the cost was cheaper than anyone else. Great experience!
Bird S.
07/25/2018
Called yesterday, said they'd call back. Didn't. Called again, said they'd be here at 10am today. They weren't. Called them at 10:30, they were disrespectful on the phone. Made excuses. Gave us a 40 minute wait time. Finally got here, estimated it to take 1 hour. 2 and half hours later, they can't fix the mistake. They won't answer our questions. The mechanic, who we understood was just doing his best & couldn't fix it, was rude when we asked him how much longer it would be (past the estimated time). Then, instead of asking us if we wanted our car towed (the reason we picked his service instead of someone else's was that they specifically said it didn't need to be towed & could fix in our parking garage), or discussing with us at all, he called his manager, and said they needed to tow our car. When we said we'd rather tow through our insurance, and that's why we picked them (who agreed to fixing it in the garage without towing), he became verbally hostile with my fiancé. I called his manager, assuming he would want to know the horrible overall experience we had in order to improve customer service. Instead he yelled at me, argued that our car shouldn't be having the issue he agreed he could rectify, & told me I shouldn't expect his mechanic to answer our questions.
Raul G.
07/03/2018
Amazing job! This is the second time I used them. Honestly will never go to anyone else. Lost my only set of keys. They were able to get someone out super fast. They made two copies. Did the job super quick and pricing was a bargain! I called dealership they charged me over 1200 dollars to get two keys made and had to tow my car to them. They are super efficient and quick and did no harm to my vehicle. Truly impressed with their unlocking skills! I truly recommend them to anyone I see with key issues. Vijay did a truly amazing job!! Very happy to have my keys! Thanks!
Sheila Arney
06/30/2018
This place never lets me down. I even come here when I need simple keys that I can get at Home Depot, or anywhere that cuts keys. Try finding the key person at a place like Home Depot, bring a lunch, it’s gonna take awhile. But these guys aren’t hard to find. They greet you when you come in the door. They promptly get you what you need, or special order it if they don’t have it. Never once have they let me down. I highly recommend these guys to anyone. From simple things to hard to find things, this is the place.
joel k.
06/06/2018
I called because I thought I had locked my car keys in the trunk, when actually they were found in my office building. The response was prompt and they canceled my request with no hassle at all. I don't hope to ever need to call on them again, but if I do I would only trust them.
Matis T.
05/11/2018
Been here twice to get a key copied. Both times they couldn't do it. I thought I was at a locksmith lol
Abe M.
03/24/2018
I needed new car keys cut and programmed. Cheedah provides me with excellent service and 50% less than what the dealer would have charged me. He was fast, attentive and explained how the car key reprogramming works. I will be back to shop with him again.
Lola F.
01/12/2018
Yelp find. My car key battery was dying on me so I came here to get it changed out. Found this place on yelp when I did a search for keys. It's location is pretty convenient being that it's on the main road, but if you're driving on Crow Canyon coming from the freeway and going towards Alcosta, you'll have to make a u-turn. I was in and out in 5 minutes. They took my key, replaces the battery, and gave me my key back real quick. Perfect for me cause I have other places to go. Cost was $10.85...not sure if this is cheap or expensive so you decide. Also not sure if price is based on the make and model of your car. I would like to add a note about their customer service. If you're looking for a place that's going to chat with you, smile, or get to know you then I suggest going somewhere else. The guy who helped me, BJ, didn't smile or partake in small talk. He was just direct and too the point, which was fine with me honestly. I have another car key that needs a new battery so I'll probably come back because they got the job done and fast.
Johnny S.
10/07/2017
I officially retract my previous review as this place is extremely suspect. I called to get the prius fob done and quoted me $200. I went in today the girl asks me, did you call beforehand to get a quote? Yes, $200. She calls her boss, he's apparently says no, everyone gets $220. What the heck? I come all the way here to be lied to? And why does she even have to ask if I got a quote beforehand? So sorry, you don't get my business if you're going to be so shady.
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Menlo Park Locksmith Pros Menlo Park, CA

3723 Haven Ave
Menlo Park, CA 94025
200514 years in business
Residential
Commercial
Automotive
Emergency
Safe
Store
Open Now
Thursday 8:00 AM-9:00 PM
(Full week)
Monday 8:00 AM-9:00 PM
Tuesday 8:00 AM-9:00 PM
Wednesday 8:00 AM-9:00 PM
Thursday 8:00 AM-9:00 PM
Friday 8:00 AM-10:00 PM
Saturday 8:00 AM-10:00 PM
Sunday 8:00 AM-10:00 PM
Business will be closed in 7 hours 3 minutes
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  • Yelp Reviews(7)
  • BBB Reviews(0)
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Greg K.
09/13/2017
I contacted them to get new locks installed at my house that was newly remodeled. They were very responsive and actually had their tech call me back. We discussed what I wanted and he told me to just let them know when the doors were installed and they would come install the locks. 2 days later the door was installed, I called as requested and was told by the scheduler they couldn't do it until the next day. I re-arranged multiple meetings to accommodate the appointment and 50 minutes before the scheduled appointment she Called and said they couldn't make it and had to reschedule even though I already informed her I was going out of town the next day. She said "then I can't help you and there is no manager for you to speak to. " Terrible business model and awful customer service.. it sounds like if you need them to come unlock something, they will help you if they are available but do not expect them to show up if you make an appointment.
William C.
11/16/2016
I was about to go home for the night and my office door lock was not locking up, the key was spinning round and round. I thought I was going to need a new lock installed. I couldn't leave my office unlocked all night, so of course I start looking up who does commercial locksmith in Menlo Park. I was worried anywhere I might call would have a extra fee for hiring emergency locksmiths late at night. But then I called Menlo park locksmith pros. I actually spoke with the owner who was very nice, he told me it was no problem sending out his tech and promised me there was no emergency locksmith additional fee. His guy arrived 20 minutes or less like they said. Thankfully he was able to actually fix the lock itself. The price was very fair. I was just so relieved to be able to lock up and go home with peace of mind.
Tony W.
10/18/2016
After the couple of days moved in Menlo Park my spouse and I were got locked out of our house but not your typical locked out of house situation per say. We were locked out on our balcony which is attached to our house. When we tried to go back inside it was clear something was broken with the sliding door lock so we were stuck. We were searching on our phones and calling around for a locksmith that does home services because most of the "mom and pop shops" that were coming up under keys & locksmiths were saying to call a mobile locksmith service. So we did. Some others were 100$ just to come out then money on top. Thankfully I found this place and they were 19$ to come out so I figured that would be the better option. The tech arrived, he called us, he had to open our front door then come into our home which we navigated him through to find us. He introduced himself through the window and after looking at the lock he said he knew what was wrong and he would have us back inside in no time. He gave us the pricing before starting which was very reasonable so we went ahead. He did an adjustment to the lock that allowed him to open he door to let us in. Then he finished fixing the lock. He cleaned up after himself then made sure to show us what he fixed and have us test it before leaving. I honestly couldn't have asked for better locksmith service in such a stressful situation.
Stephen S.
10/08/2016
I have actually used Menlo Park Locksmith Pros before in the past and today I used them again.There was this detail I had engraved in my mind from the first time I called them out to replace my car key the previous time. Their tech had stapled their business card on my invoice and then I remember him writing down my "key code" on my invoice and explaining to me in detail that saving that "key code" would make replacing my car key cheaper in the future. So, you can bet I saved that invoice. Today I couldn't find my car key so I found my invoice from them and called them up. My tech actually remembered me from before was able to come out pretty quick. He came over and used the key code he had saved prior to make the new key and this time it was faster and cheaper to make the key again. Just like he said before. I'm glad I kept that key code because it was a $80 saving, & hey, I'll take what I can get. They seem to really care about their clientele so a big 5 stars in my book.
Simba M.
10/30/2014
We had the same exact issue as other person. The woman on the phone blatantly misquoted us. She clearly said the cost would be 19.99 dollars to have them come out and 35 dollars to take care of the lock. There was no information that 35 was the starting price (which is what they said after we called them back). When the locksmith arrived they wanted to charge us the 19.99 plus 169. We had to spend about an hour going back and forth between the technician, the company, and ourselves. After arguing with them again and again they ended up doing it for 100 dollars but they had to drill out the lock (which will add cost to fix door). The aggivation of dealing with them is not worth it. This company is not to be trusted.
Jim S.
07/02/2014
I was locked out and called the number and the person said the price would be $19 delivery and $35 or more for the locksmith services. I asked for a more definite price; she said it depends on the type of lock but it was usually no more than $100. She said I could pay by cash or Visa. The guy arrived in 30 minutes, on time, and said the standard price was $29 plus $189. I told him what the person on the phone said; he said he does;t know why such bad information was given. He did do a good job. It took him 2 minutes to defeat the lock. Even if one assumes five minutes to do the job, for $189 that is over $2200 per hour! It was classic finger pointing. This leaves a very bad taste in my mouth
Neha G.
01/25/2013
These guys were fantastic. My son locked me out of our bedroom at 7pm, and these folks showed up 15 minutes later to let me back in. They were on time, got the job done quickly, were very clear about their charges upfront, and even made me a couple of extra keys on the way out the door. I'd call them again in a heartbeat, though I'm hoping it won't happen again!
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Magnolia’s Locksmith & Door Hayward, CA

Hayward, CA 94544
199821 years in business
Residential
Commercial
Emergency
Open Now
Thursday Full day
(Full week)
Monday Full day
Tuesday Full day
Wednesday Full day
Thursday Full day
Friday Full day
Saturday Full day
Sunday Full day
Business is opened 24 hours
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  • Yelp Reviews(15)
  • BBB Reviews(0)
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Rose M.
02/29/2016
Showed up late, added random charges and took forever. I wish I had asked him to leave. Everything was an up charge or an attempt to up sell. I even got a quote before he came and he charged about double the quote.
Cassie G.
01/03/2016
If I could give 0 stars I would terrible business.. My key was stuck in the ignition and the only the he was able to do was take it out but couldn't make a a replacement and charged $500 for this! He is a rip off and very rude and unhelpful. Defiantly will not be referring his business to anyone!
Judy S.
08/27/2015
This was a terrible experience. In the end I got nothing for my money except anger and frustration. Bait and switch. I bought a service on Angie's list and it took them 5 months to set a date. They didn't return my calls. Finally, when we set a date, John, a CROOK, told me the job would cost an additional $495 to $795. But the workman said he could do it in the 2 hours. It's just that he goofed around, talked to his boss on the phone, hadn't even started after 45 minutes. TERRIBLE experience.
Liza K.
08/10/2015
Make sure to let your customers know the cost up front. Ever hear of good customer service? Bought a $65 livingsocial deal and was an additional $184 for ONE LOCK. Oh but the work was done before he gave us total.
Eric S.
07/09/2015
On-time, attentive, excellent job replacing mailbox lock. Not cheap, but reliable.
Sharon A.
05/22/2015
I'm sorry that I didn't read the other reviews before purchasing the $79 for one hour of maintenance deal from Angie's list. I had the same experience with being charged for work that I did not agree to, but because it was done, I did pay. However, I do feel that I was duped and when I told John (the Magnolia person who did the work) that I would be posting negative reviews, he told me that I should have asked him how much it was going to cost. In other words, the client needs to ask for the estimate. I fell into the trap. Beware of this company and their unprofessional business practices.
Gigi K.
05/18/2015
Like many other suckers I purchased a deal from Angie's list which they refused to honor and then offered to do the same work for 3 times the price. John who I spoke to is quite simply a moron. He couldn't multiple 3 x 100 and then proceeded to tell me what fine work they do. He was obnoxious, unapologetic and rude. I'd agree to kicj in the 98 bucks if he'd agree to go back to first grade and learn manners and math. What a bunch of fleecers!!!!!!!!!!!!!!!!!!!!!! Give your money to an honest company not these losers
Andrew H.
03/26/2015
This guy is a yahoo. Like others we purchased a deal off of Angies List to fix an old front door that squeeked, and was difficult to close. Right off the bat he started noting things that were not covered. He either no-showed, cancelled or was consistently late for the appointments. It took several attempts to get him here with necessary supplies. The door is now in WORSE shape than it was before, requiring a hard slam for the lock to engage. He charged us for extra time, as his 'patch' took longer than anticipated. We only paid because we had had it with him, and needed to get back to work - he arrived at 10:30 for his appointment between 8-9. His parting words were, "And you are going to give me a good review on Angies List, right?" Quite the sitcom... You have been warned!
Enzhen H.
03/16/2015
Avoid, avoid, avoid. Jack up the price and give you "discount". Agreed on the price on the check but showed up and charged on another price on invoice. When I went back and asked about the unexpected invoice, he said "I deleted my text","Why do you try to nickel and dime me". I showed him all the text history and he still wouldn't admit. If you want to work with some honest people, this is not where you go. AVOID.
Reviewer O.
01/06/2015
Totally unprofessional and a cheat. We bought a deal from Angie's list which included all costs and AFTER the work is done he asked for TRIP cost that is not even mentioned anywhere upfront or in an of the email/phone conversations with this company. Would not recommend them to anybody at all !
Chandra N.
12/29/2014
John is really unprofessional and seems like a cheat. I bought a deal off of Angie's List for door maintenance and he started excluding services (like lock replacement) which were clearly included in the Angie's list deal description. He then proceeded to tell me he is particular about which customers he chooses (haha). It is clear he wants to find customers with a lot of extra work so he can charge extra beyond the deal. I'm glad I sought a refund from Angie's list. I'm glad there are other yelp reviews that describe John's unethical behavior.
Toby R.
12/28/2014
Purchased Deal from Angies List. Troy, John's brother and partner, also provides handyman service. Scheduled appointment through John. Troy called Christmas eve day and wanted to review what work I wanted done. Very minor jobs. I am 71, physically challenged and live alone. Troy's attitude was unbelievably rude. He said there is a $79 trip charge on top of fees for work. Total bait and switch. Then I read the reviews on Angies List. BAD! Many, many bad reviews. Some also mention the trip charge. Lots problems with Troy's work as well. I am cancelling the deal through Angies list and letting them know of the problem with these guys.
Andy P.
10/24/2014
John showed up on time, was pleasant and did the job as promised at the agreed upon price. He noticed that one of my doors needed some extra bracing and did it without asking for extra compensation, went above and beyond. Like I do with my clients, under promise and over deliver.
Julio R.
10/20/2014
I highly recommend this company, they gave me the most competitive quote. Great service and workmanship! Couldn't ask for anything better.
Ryan C.
07/14/2014
I spoke by phone to the locksmith, and scheduled an appointment five days later. In that conversation, I agreed to purchase a lock for around $80. I'd removed all but the center portion of the lock myself. The locksmith came, checked the lock, and in 15 minutes, removed the center portion with his tools. He then installed the new deadbolt, which took no more than about 10 minutes. My charges were: $69 to come to the house (scheduled, not an emergency) $95 "lockout malfunction" (more expensive than a typical lockout, he said) $65 to remove and replace the lock $78 for the deadbolt $307 TOTAL Watching him work, it's unclear how "lockout malfunction" and "removing the lock" were different, especially since I'd removed most of the lock before he arrived. In any case, as he worked, he should have let me know what I'd be charged for as he worked. I will never do business with this company again.
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Locksmith Hayward, CA

1925 B St
Hayward, CA 94541
200415 years in business
Residential
Commercial
Automotive
Open Now
Thursday Full day
(Full week)
Monday Full day
Tuesday Full day
Wednesday Full day
Thursday Full day
Friday Full day
Saturday Full day
Sunday Full day
Business is opened 24 hours
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  • Yelp Reviews(1)
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Lisa P.
04/11/2013
I'm posting this review as many places as I can associated with all the phone numbers I'm discovering to be associated with this business. If you call a number for a locksmith and get an automated message in a woman's voice that starts "Thank you for calling The Locksmith.." HANG UP!! I encountered this dispatching service at about 7 different phone numbers: 510-246-8147, 510-537-4000, 510-731-6587, 510-731-6551, 510-731-6602, 510-731-6575 + others. I was locked out of my house and calling around for help. $29 for the house call and $35 for the job is what the dispatcher quoted me more than once. I was told that the locksmith would arrive in 25 minutes. 45 minutes later he arrives and tells me that the cost will be $135! I firmly asked him to leave. He agreed to do it for the quoted price IF he didn't have to drill it. He attempted to pick it for about 20 seconds and announced that it would have to be drilled. Now the job would again cost me $135 and I would have to replace the lockset. I know nothing about lock sets. He said he was very familiar with this lockset (and that's why he knew he wouldn't be able to pick it) and told me a replacement would cost about $35. He was wrong. The least expensive replacement I could find anywhere was $155. I chose to buy a cheap lockset and switch it out with the backdoor. So the backdoor lockset needed to be re-keyed without a key. That meant picking it first. I took it down to the local hardware store (Pete's in Castro Valley) and the guy cutting keys there was able to pick it!! It took him a couple of minutes, but he did it. Without a drill!! This was the final straw. I feel so completely had by The Locksmith. Yes, I made a huge, stupid, mistake by locking myself out of my house (and not having a hidden key, which you bet your butt I have now!). But I was completely taken advantage of.
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