Called at 6:30 PM for broken garage door spring. Said they would be here by 8:00 PM. Showed up 15 minutes early and completed repairs within an hour. Did outstanding job! Bar really knows his business and I would recommend him highly and will take all of my business to him in the future!
I had called a few places over the weekend to repair a broken spring on my garage door, and Bar was the only one to call back even though I didn't leave a message. We eventually settled on a three hour window with a warning call 20 minutes prior to arrival. This worked out well so I could take care of errands that were not too far away.
Josh showed up on time, took care of the problem and also at the same time provided maintenance free of charge on both of me garage doors. Josh is an extremely friendly and professional person, a rarity these days.
I can see why this company gets 5 stars up and down.
It was a great experience. The heavy duty springs were replaced with lifetime warranty in less than 24 hours of me calling them. Josh was a great technician! Came with his son (who is learning) and got it all done in less than 45 mins along with oiling, etc. Highly recommend it.
We needed someone to come and install in a new garage door opener. We found Garage Door Pros through Yelp and we are so glad that we did! I called the company around 1 o'clock in the afternoon and they actually came the same day a few hours later. The guy that came was named Josh and he did a quick and efficient job at installing the garage door opener. Once he was done, I asked him to see if he could help me program the garage door opener with my cars. However, after several tries he was unable to because my cars were unable to sync to the new were garage door opener. I was a little upset that it could not get done, But Josh reassured me that he would find a solution! And he did! He found an app that could open the garage door from my iPhone instead. On top of that he even called my car manufacturer to see what solutions they could provide. He went above and beyond what was expected of him! I would recommend this company to anyone!
Bar was super friendly and professional. He went extra miles after replacing the broken spring to correct some minor installation with the tube and pulleys to ensure the whole thing works smoothly. Great job!
Josh came within 3 hours from my call because won't close all the way on one side. He fixed it in 20 min and no charge. Great customer experience!
Josh was phenomenal. Called ahead and showed up on time. Replaced trolley and 12 rollers in less than an hour. His people skills and customer service were the best I have experienced from someone who has come to my house to perform repairs. The cost was less than I expected and the service was better than I expected. I highly recommend them.
These guys are GREAT! I had called another garage door repair service and set up a time for them to arrive and they were a no show. It was also clear that although advertised as local, that garage repair service worked out of a call center. When I called Garage Door Pros I spoke to Bar who is apparently the owner and we set up a convenient time for his repair guy to come by. Bar was very professional and reassuring his guy would show up as promised. Josh, the repair guy, called ahead and came on time, and provided a terrific, pleasant and professional service. Josh took the time to answer my questions and explain what my garage door problem was and how to fix it and did a terrific job of a tune up and all at a very reasonable cost. He didn't try and sell me repairs or parts I didn't need. I would definitely use these guys again and recommend them highly to others.
My old garage door opener got to the point where it sounded like the house was falling down every time I opened or closed it. I called this company and made an appointment for the following Sunday (!) afternoon, which worked great for my schedule. Josh came out and installed a new, and very quiet opener and hauled away the old equipment. He also explained what I needed to know for its operation, cleaned up and was on his way in short order. I couldn't ask for more.
Had an issue with the garage door, we accidentally hit while backing up. it is stuck. Called Garage Door Pros. With in an hour Josh showed up and fixed it in no time.
Thank you Josh.
Excellent service. Highly recommended.
The springs of our garage door broke one morning when I was trying to leaving for work. Garage Door Pros were the first to answer their phone even early in the morning. They came in a timely manner, calling 20 minutes ahead of time to tell us that he was on his way. We had both springs fixed as per recommendation by the technician, Josh. He was kind and listened to what we had to say. Would recommend him! He also took care of oiling the hinges and rollers of the door. Our garage door is now in good shape! Thanks
My garage door started sticking and would not close without pulling it down. I called Garage Door Pros and they sent out Josh the following day. Josh did a great job. He put new rollers on the garage door and tuned everything up. Now my garage door is very quiet and works like new. Thanks so much!!
We called this morning and the broken springs were replaced, both, not just the broken one, with new rotors, well adjusted hinges, and much balanced door.
Our garage door was having a hard tim to go up during the weekend, then we noticed the springs seemed to be broken. Wife tried to call yesterday but too busy to do so. After we were told by the previous contractor that our warranty expired, just after four years, we decided to look for alternative.
After several calls, we decided to give Bar a try, since he was more sincere on the phone and willing to work with us on the schedule. So, showed up by noon, and he took care of everything in about 90 minutes. Like his professionalism, like how to protect the car I have to leave in the garage with broken door. He was very solid in taking care of the whole tasks, no rushing, caring about the details, friendly in explaining to me on the what he was working on and what next, so I could totally understand what to expect for the whole job.
To make it short, our garage works as good as a new one does now, and price was reasonable even without the coupon.
By the way, be careful about those coupons, most of the operators didn't seem to know which "contractor" they will send for the job, and even how much it could possibly cost.
Personally, I like local company especially those who are treating us like part of the community. Bar is the one.
Just had Bar come out and replace our garage door springs. This was by far one of my best experiences dealing with any home repair contractor in 16 years of home ownership. He called to tell me he will arrive in about 10minutes and was on time, within the 3 hour window he had estimated when I made the appointment with him.
He replaced the broken springs with heavy duty springs with a lifetime warranty, adjusted the travel on the door so it opens a couple inches higher than it did previously, tightened all the bolts on the hinges, lubricated the driveshaft and all the rollers and hinges, and installed a new heavy duty weather stripping on the bottom of the door. All done within about an hour and with a very friendly and positive attitude. I was really impressed with his customer service and would definitely call him again next time I need the garage door repaired.
My garage door wouldn't close so I called Garage Door Pros to repair it. I called in the morning and they gave me a 3 hour window later in the day when they would arrive. Bar came within the time specified and called 30 mins. before arriving to let me know that he was on his way. He was very friendly and efficient and was able to make the repairs very quickly.
The door works better now than it has in many years and the price was very reasonable. I would highly recommend Garage Door Pros if you need any garage door repairs.
We arranged to have a new garage door opener installed at our house and were given a 2 hour time window when the work was to take place.
Our technician, Josh, gave me a call about 30 minutes before he was going to show up (which was right at the beginning of the time window) and I met him at the house.
About 1.5 hours later, he had removed our old door opener, and completed the installation of the new system, as well as serviced the door itself as a courtesy. He took care of the left over parts from the old system ( to the recycle bin ) and made sure I knew how to use the features of the new system.
The installation was very well done, fast, and professional. Josh was an outstanding installer whom I can heartily recommend to anyone.
Josh arrived on time, fixed the door and improved the function of the door otherwise. Very happy with the job he did and would definitely use this service again.
Josh came and installed our new garage door opener and replaced the wheels on the track. I couldn't believe how quiet the new machine and changing of wheels made, super quiet. He did a great job coming all the way out to Concord on a rainy Sunday!
We backed into our garage door with our minivan. Several steel panels on the doors were bent and the rail was damaged.
Josh from Garage Door Pros came in less than an hour. He fixed the rail, straighten the panels, replaced the rollers and oiled all of the sliding components. The door does not look quite as good as new but the $240 charge (including parts and labor) was much less than the $2,000+ that we would expect to pay for a new steel door.
He also included a 30 day warranty in case the door stops working.
We were very happy with the quality of Josh's work and would enthusiastically recommend him.
Bar and Josh were on time and took good care of our garage door! They really take time to make sure they do a good job.
Just replaced our 19-year-old LiftMaster garage door unit with chain drive after it started not raising and lowering the door properly for the second time in a month--no amount of adjusting travel or force settings had any effect. Terrific service experience from my Sunday afternoon call that was returned by Bar within 3 minutes to the completion of work by Josh. Bar provided me with a quote for a replacement LiftMaster garage door unit with belt drive and Internet connectivity. Josh arrived on Monday and got the work done, which required working around a hanging ceiling shelf that made installation a bit of a challenge. Very professional and courteous, Josh did a great job and we are very pleased with how much quieter and smoother the new equipment raises and lowers the door. Being able to open, close, and check if the the garage door is open from anywhere in the world is cool, too. Thank you Bar and Josh!