Great Place, Great Service, Great Cutters, called to ask them some questions about a car key copy i needed, and they were so helpful and they did a great job
Wow! Fast and Very Friendly! Highly Recommend
Came to have a few keys duplicated during lunch. Was in and out of the store in less than 5 minutes.
This is one of the few "Locksmiths" that have a physical location so that is already a great positive, but they also can drive out to you. Came in and the two staff working were very professional, personable, and helped me with my car key in a fast and affordable price. Tried calling many lock smiths around and this was the best bet. Will surely come again next time!
We've had lock work done and keys made by O'Neil's and have always been well satisfied with this friendly, competent, and professional company. They are a model of how a small business should treat customers, and I'd recommend them heartily. Special thanks to Nolan!
I needed to replace a 50 year old lock that was not working. I called Oneils and they came the very next day on time. It was a difficult lock and took much longer than expected by Nolan. He did not give up and broke the lock up piece by piece, and replaced it with a brand new lock and did not charge me an extra penny for their extra time or effort. All along, he was extremely polite and professional. I appreciate Nolan's honesty and integrity and honoring the price. My regards to him and I will certainly recommend him for all lock jobs.
Came here on 2 separate occasions during store hours and they are closed. Very unreliable and a waste of time. Also, they only have 1 staff and wait is ridiculous. There are plenty of lock smiths around. Avoid this one at all cost.
I took in a destroyed key. Barely together and bent. They carefully cut a new key and even recreated the cuts by hand where the machine couldn't go. The charges were surprisingly low considering the skill level of the craftsmanship. The key worked perfectly. I recommend.
Great job on the installation of 4 security cameras at our warehouse. Cameron and Nolan paid lots of attention to details, especially the wiring needed to hook up cameras to the video recording unit. They also can duplicate any key. No need to go anywhere else for your security needs. Very professional and honest. Forget home depot and other places that cut your keys. They are specialists who won't waste your time.
Outstanding! Professional service and reasonable price. I will definately be doing business them in the future.
If you're local and need spare keys made or copied, go here! Had my car key copied copies in less than 10 minutes and only costed me $5 for a standard copy. The 2 owners who are brother were friendly and chill.
Dont waste your time with a mobile service unless you are locked out.
I needed a key cut from a code for my utility boxes (didn't have the original), Ron did it very quickly and for a much more reasonable price than anyone else!
What's most interesting about the reviews here is that only ONE person gave this business a poor grade, and everyone else gave it five stars (with the exception of a woman who only gave it four after raving about the service and price, guess she doesn't believe in giving out five stars . . . .). I think that says pretty much everything you need to know.
Fast service, with friendly employee! They have a lot of design keys to select from!! 2 generic key copies in less than 1 min at an affordable cost of $5.50.
great service always,trust worthy small business,does my commercial key card system to my rental property.. i also have a rent a heap cheap, they have made hundreds of keys for my fleet, love the owners classic chevy nomad 1957, and the owners daughter stephenie super helpful, will order special chip keys i needed, good luck in you new place.
Went in there hoping to get my car key cut. Home Depot had murdered the blank I gave them and it was basically useless. Fortunately the guy cutting keys there determined that it was salvageable and in a few minutes I walked out of there with a car key that now works. Best of all, they didn't charge me for the service. Lesson learned, go to a genuine Iocksmith for key needs and avoid the automated machines at hardware stores. That might explain why my house keys are difficult to use. Once I find the master I'm bringing them here to get recut.
I'm not sure what happened to the guy with a low review, but I gave these guys a try for some commercial locksmithing I needed done after they were recommended to me by the property manager of a huge tech company. Initially I was like: huh, a huge company uses a small family owned locksmith?!?... but after having them out to our offices now I understand.
I'm forever going to refer to the owner Ron as "the lock whisperer". Ron came out, assessed what I needed, sent me a written quote that afternoon, ordered the parts, then came out the next day and had it done by lunch time. In the process Ron had provided a number of suggestions to achieve what I wanted at the most reasonable cost, was knowledgable about the relevant fire codes, had to work in a challenging environment and did a great job to top it off with high quality workmanship.
I'll unreservedly be calling the lock whisperer again soon.
David came out to the mobile home we just secured in North San Jose and re-keyed three locks for us. Very personable and professional and he completed the work pretty darn quick! The person I spoke to in the office to make the appointment was also very professional and if I need any locksmith services in the future, I know where to go!
They are now located off Laurelwood in Santa Clara. Wonderful family business. Came to get a duplicate car key made, after Home Depot couldn't get it right. Sorry HD. But, O'Neil came through and made sure my key fit my car before I left, and provided great customer service. These are the types of family businesses we need in our towns. Support your local businesses!
I had another company try and charge me $300.00 to change my office lock and make some keys...long story short I told him to leave immediately because i was steaming mad at the balls of this guy trying to hustle me. I called O'Neils and spoke to Nolan or Nathan (sorry forgot name) and told him the situation and what kind of lock and door i had. He didnt have anyone available that day but once i told him the story he sent a tech named David within 30 minutes. David was in and out in 20 minutes" Saved the day and the cost was an honest price. Nolan and David are exactly who you need. I will refer thanks fellas. Eric F.
My roommates recently moved out and I have 3 doors into my house and only 2 keys that work. I took my locks to them and they re-keyed them all so they match 1 lock. I love having only 1 key for all the locks to my house. Thank you Stephanie & Nathan!
This was the 2nd time I've used them. Years ago before Yelp existed I used them at my job. I was in charge of all the keys in the office, what a mess! I straightened it out and the only key I didn't have a copy of was the VP's office key. Within about 2 weeks of getting the keys in order he locked his keys in the office and came to me asking for one, I didn't have it and I called O'Neill's, they were only about 10 mins away from the office and I knew they could get the door open. They sent someone right away and he got the door open so quickly. Their rate was reasonable too considering the super quick service.
I live and work out of their area now but when I need something done I don't mind driving to them because I know they will get it done right.
Please stay away from them for you security needs. They recently did a lock installation at my place and did a shoddy job.
I had called them to install a Schlage electronic door lock. The installer who performed the installation came 20 minutes late. He was not communicated that this job involved replacing the lock itself and not just re-keying the existing lock. And I guess he already had a lot of jobs planned after mine. Instead of rescheduling, he tried to rush through it and I think that caused the problems mentioned below.
The installer did not install the reinforcement plate and strike of the new lock and just kept the existing (older) strike plate as-is. As per the manufacturer we must install the included reinforcement plate and strike in order to maintain BHMA Grade 1 status of the lock. Wanting to have a highest-grade lock was the main reason I wanted to change my lock. How could he skip that? Do you want such a person working on your lock? I found this out later when I went through the installation manual and realized that he never changed the strike plate.
Also, the installer used power tools to install the deadbolt; this is prohibited by the manufacturer guidelines as it could screw up the electronics inside the lock.
Additionally, the deadbolt mechanism was not installed straight. It leans towards the left. What kind of a licensed business hires a person who cannot attach something to the door in a straight line?
I have attached the pictures of the installation.