Devin (and apprentice) came out and not only fixed the issues rapidly (one internal door that the latch had broken on, and another where the knob was coming off), but he took the time to show me how the issue had occurred and educated me. There was no upsell pressure - he just came out and did the work, all while being friendly and professional.
This dude is a pro! Picked up the phone right away and once he had all the information he needed from me, was at my truck to unlock it within 15 minutes!
I can't recommend the Two Wheeled Locksmith enough! I had an issue with our front door deadbolt and contacted Devin with just 90 minutes advance notice. Both he and his brother showed up with smiles on their faces and even apologized for being a bit late (not necessary, but just shows you what nice guys these are).
They diagnosed and solved the problem very quickly, all while explaining the reason for the problem and the cost. I remembered I had another door that had a lock that was a bit stuck and they checked it out without hesitation (and fixed it!). I even asked these guys if they could take off their boots before entering the house, which I know can sometimes be inconvenient, but they were good sports about that as well!
I love businesses like this, and even more, I love people like this (both Devin and his brother were very personable and upbeat). If you have any need for a locksmith, this is the call to make! (as another example of their honesty/integrity, I mentioned a competing locksmith that I was looking at, Devin's response was, "they are also really good, we like those guys."...who says this?). Great people and great work, thanks guys!
I contacted two wheeled locksmith and they came within 30 min to fix all my locks. Reasonably priced, quick service, and professional! 5 stars!
Super fast, professional, nice guys.
If you need a quick unlock by an ethical, independent, welcoming, and responsive locksmitth, these are the ones for you!
Highly recommend! Devin was very professional, quick, and courteous. I was locked out of the house with two kids in tow. He also let me know how to possibly get reimbursed for the cost with a certain level of AAA membership. Hope I won't have this happen again, but would not hesitate to call back here.
Awesome experience with Devin! He came over very professional and courteous. He rekeyed our locks and shared his knowledge about our 113 year old lock which he says will last another 100 years easy!! He worked fast, even with our 5 and 2 year old getting in the way. Now we can sleep securely in our new home with our new locks. Thank you so much Devin!!! We will be calling you for future projects and referring you to all of our friends!
After pulling an epic move by locking myself out of the house Devin showed up and saved the damn day!!! As a single lady living solo, I had that moment wondering what possible creepy old dude might show up at 2 am ready to scratch his belly at me while he opened my house, but to my god damn delight, Devin showed up. His calm energy and talent speak for itself, and I was in my house in a matter of minutes. What a HUGE relief it was to meet him. Devin you RULE. Thank you, keep being badass.
Very friendly and capable locksmith, he even threw in a free new deadbolt at no extra charge and came back the next day just to install it! That is great service. As a bonus, had a good conversation about business ownership in the bay area. Highly recommended!
Devin is a talented locksmith- he does quality work, has fair prices, is timely and responsive. What sets him apart is his patience, attention to detail and dedication to craft. He doesn't do a baseline job- he goes above and beyond. He is thoughtful when it comes to helping you through tough decisions, and articulate when it comes to explanations and insights. Whether you're locked out, need new locks or have doors that are falling of hinges, give Devin a call!
So glad I found Two Wheeled Locksmith! We needed to have locks changed on our rental unit. Devin was there on time and ready to get the job done! He had the locks changed within an hour and his prices were competitive. Would definitely use again!
Honest, fast and expert. Great guy . Will use him again. He helped me create a new key for my lock after I lost it
Highly recommend. Devin (owner) answered the phone, personally came out and was extremely diligent in assessing the situation and suggesting a solution. He was honest, informative and there wasn't any pretense or upsell.
He's very service oriented and focused on customer satisfaction.
Thanks Devin! I appreciate the time.
I will be sure to call him the next time i need a locksmith.
WOW! I can see why he gets all solid 5 star ratings! Devin is simply A M A Z I N G! I had an emergency and needed someone to come ASAP to open my office door and he came in 15 - 20 mins as promised from the time I hung up my phone. He is smart, knowledgeable and works super fast. I had never seen any locksmith that works as quick as he does. He had my door opened in no time. I am extremely grateful and highly recommend his stellar service to anyone who is looking for a locksmith! He is definitely 5 plus stars in my book!
Two Wheeled Locksmith is an incredible locally owned small business that provides amazing service! I had an after hours emergency at our office and Devin's response was perfect in every way. He was responsive, communicative, punctual, friendly and most importantly he fixed my problem in no time. And as a bonus the price was more than fair. Two Wheeled Locksmith has been added to my contacts and will be the first number I call for home or business lock and door related needs. Thanks again Devin.
Best in the business. Whenever I'm in need of his help Mr. Martinez is always available and willing to help. He has helped me over 5x. Each time has been a pleasant experience. He helped me re key my whole house, which included new locks. This was for a 3 unit place. He is timely and very efficient. He has helped me in the middle of the night, when it was an emergency for my tenants. He has even installed a special lock for my business. I will continue to use him!
If you're in the East Bay and need a locksmith, you should absolutely use Devin. Here's why:
1: He's a laid back cool guy who is great to talk to. I feel good supporting his 1 man business.
2: His prices are the most reasonable I was able to find and his work is excellent.
3: He's timely, easy to communicate with (responds to texts right away), and generally provides a stress free service at a stressful time.
Devin responded promptly and was able to get out to us quickly and fix our faulty locks/doors in a matter of minutes. He was also very professional and friendly. I will recommend him to our neighbors and friends and we will definitely utilise his expertise again in the future.
If someone shows up to my home and does a good job for a reasonable price, I'm obviously going to be happy. But that's not what Devin did. Nope! He showed up to my home, did a GREAT job, explained the problem and fixed it AND more...whilst joking around with our kid and making him smile a ton. Our doorknob & lock work better than ever and kiddo keeps asking when the Motorcycle Superhero is coming back to visit!
He fit us in same-day for a non-emergent issue. After hours and hours of fighting this lock ourselves DIY style, he swooped in and corrected everything (including replacing the whole mechanism with parts he had on hand) in just few minutes!
Should we ever have another lockout issue...I wouldn't consider calling anyone else! If you're reading this review because you are locked out or have a broken doorknob mechanism like we did--just call him already! You've found your guy!
This isn't a call anyone wants to make. It's stressful being locked out no matter the situation.
Devin was calm, professional and very effective! I will be referring my friends and colleagues.
"A Friend in Need..."
Is it ever a good time to need a locksmith? Usually you are coming home late when you discover the key broke, or (in our case) your 90 year-old lock mechanism has sprung a spring or two...
We called another late night locksmith, and they didn't show for over an hour. We called Devin and he was:
- Communicative of his availability and ETA
- An excellent problem solver. We didn't just need a key made, we had to troubleshoot a finicky 90+ year old lock.
- an excellent explainer in a trying situation
Best of all, he followed up and returned the next week, finding just the right part to turn a temporary fix into a permanent one.
Sharp guy, excellent craftsman, honest business owner. We will keep him on our list of emergency phone numbers.
This is the 2nd time that they have come to my rescue! Instead of 2 wheels he should be the white knight. He is fast to respond, fair in price and genuinely cares about the service he gives! Would use him again and again and recommend him even more. Thank you for coming to aide. You are the best!
No answer to phone or text on three attempts from Saturday morning 10:30am until 1:30pm. No ability to leave voice message. Odd 24/7 service. I had to call another service.
Update: owner finally called and texted me back around 2:30pm. He had a family emergency. So I bumped up the review from 1 to 2 stars. Still, I would think a business could have outgoing message that they are closed today.
From other Yelp reviews, I was looking forward to using Two Wheeled Locksmith.
I think Devin is a magician, not a locksmith!! Not only was he fast in responding to my call, I was amazed at how fast he was able to open my door, after telling me when the deadbolt & door are the same, it's not an easy task! I was filling out my address on the invoice, & when I turned to hand it back, to my surprise, my door was wide open. (And so was my mouth!) I highly recommend this company & Devin. Not only is he responsible, friendly & FAST......he's cute! Oops! Had to come back to add I also got a "senior" discount!! Thanks again Devin!
*****, the locksmith, was very professional, courteous, and helpful with his explanations when I had questions both on the phone when inquiring about his service and when he fixed our front door lock. I was impressed with his work that I decided to use his services again for another project. Yes, I recommend this company to potential customers.