Called them at 9AM to set up an appointment for a lock repair to the deadbolt on the front door. Was told that the tech would call back in 10 min to set up an appointment. As promised, Mike the tech called back , asked a few questions about the problem and set up an appt to be here at 10:30. Mike showed up at 10:30, took the lock apart, diagnosed the problem and repaired it with surgical precision to where it works flawlessly. I watched him work on it throughout the entire 45 minutes that it took to fix it. This lock is over 45 years old on a door in an old victorian home. and if he was not being careful, it would've cost me much more in replacing the lock and losing the aesthetics to the door with a newer lock. Overall, Mike was pleasant to work with, explained everything in detail what he was doing, showed me the pins that wore out and the mechanics behind them. Quite impressed with his knowledge, detail of work and his precision in repairing locks instead of replacing locks. Most locksmiths today will sell you a new lock and tell you that you need to replace them ...NOT TRUE ! Most locks can be repaired and not replaced...as is evident here especially one that is 45 years old. Highly recommend Mike and AA Lock & Key. Will be definitely bookmarking them and using them again when needed. Thanks Mike. Much appreciated.
The best service! Personal, so helpful with my difficult situation and so nice! Thanks a million!
Great service. Came out right away when my car keys were stolen and re-keyed both cars. Rates were reasonable and customer service exceptional. Would highly recommend Nar.
I was very happy with the service I received from All American Lock and Key. I specifically received great service from Nir. They were very busy that day but stayed in contact with me about how long it would take to get to me. When Nir arrived, he was very courteous and kept me fully informed about what he was doing to get me on my way again. I would definitely recommend them.
I would definitely recommend this company. They helped my boyfriend get a new key. We lost they key to his 2010 Dodge Challenger RT the same night we were suppose to be headed out of town. In a time crunch we didn't know what to do. Eventually after some research we stumbled upon these guys. Not only were they available at the wee hours of the night, but they got to us super quick. Straight to where our car was parked. We got a quote and the total price ended up being less than what the original quote was, which was cool. They were quick and efficient. And we got our key fob made just as fast as they got there. Thank you guys for saving an almost ruined trip.
Great and quick service! Mike arrived fast and had the door unlocked within 10 minutes of arriving! Highly recommend if you're ever locked out!
Master Technician, Nar, had to come out himself, from San Leandro to San Francisco, to solve my complicated situation. Some stole my keys to my 2015 Fiat 500c and a was unable to get a tow truck to tow as my car was parked in a really tight spot. Nar, disconnected the battery to deactivate the alarm. Then took out the motherboard in order in an attempt to try to reprogram me a new key. After hrs of troubleshooting, alas, he was unable to program me a new key. It was 11pm and decided it was best to continue to search for a solution tomorrow.
I called the dealership the next morning and it was told there was no way to reprogram a new key. I would have to buy a new $500 Electronic Control Board and have it programmed at the dealership.
This was the dilemma I feared as my car was in a tight spot and unable to get it to the dealership. Luckily, Nar was able to program me a key that although, would not be able to turn the ignition on, it would allow the car to turn on and in turn, allow me to unlock the steering wheel and set the gear shift to Neutral and thus, allow me and my friends to physically push the car out of the tight parking spot for a tow truck to come drop my car off to the dealership.
However, the mother board to my car was disassembled and car battery disconnected as I was afraid the person the stole my car keys would be able to steal my car. This for me, was a daunting task as I had very limited mechanical or electronic experience. Thankfully, Nar was able to guide me through the phone on how to reattach the motherboard and the car battery. It felt like McGuyver was guiding me how to defuse a bomb.
Long story short, Nar got me through the day. Thanks Nar. Special shout out to ASAP Tow for the assist.
Yesterday night I got locked out of an apartment in Emeryville but a local locksmith that I called was off for the holiday.
Then I called All American Lock & Key and a technician showed up within 25 minutes and unlocked the apartment door. Even though we have a high security lock, Nir got us back in. So happy we found him- especially since he was available during the holiday!
Nir was great i work on the Port of Oakland he had no problem finding me took all of 20min to make and program a key for a 2010 honda crv very professional thx agin Nir!!
Nir was extremely professional, personable, and nice. Was able to get a new key fob the same day I lost it, and the process was much cheaper and more convenient than going through a dealership.
Hopefully this won't happen again, but if it does (or one of my friends gets locked out) I will know who to call!
I called All American Lock and key after losing the key to my car. The technician arrived within the half hour, was courteous and professional; his attention to detail and concern about the quality of his work was impressive. I will definitely recommend this company to my friends.
You can tell Nir has about as much knowledge as anyone in the business when it comes to locks. I needed to have a lock put on the door to my yard. Other people I had look at it, didn't think it was possible due to the material, positioning of everything, etc. Nir took a long look at it, and it decided it could be done. He was able to order a special lock from his supplier, and was back a week later to install it. It works like a charm! I will definitely be using Nir again in the future for all my locking and key needs.
Awesome service! We scheduled an appointment to change the locks at our house. Mike the technician was there right on time and worked really fast to change all locks and give us a good deal. One of the doors was really old and had tilted a little over time, so the lock did not line up perfectly. Mike went above and beyond and used his tools to slightly widen the opening so that the locks would close easily. Thanks again Mike!
Service and experience:
I am insanely impressed by both the customer service and the work that I received from Nir and AALK.
I lost my car keys on BART (whomp whomp ) I called 6 different places and Nir was the only one who got back to me--surprisingly as 1) all others claimed to be 24hour and would get back ASAP and 2) it was well within business hours. I scheduled an appointment with Nir for the following day. Nir was amazing!!! Super professional , competent, personable and nice. Peaked in the van and he had an awesome setup and knew exactly what he was doing. He even helped me (at no cost!!) disarm my alarm (which ended up being an after market one and would always go off) and great advice on next steps.
While I hope I NEVER have to deal with lost keys again, I would gladly do business again with Nir and AALK and highly recommend them!
I have no idea what the market cost for a vehicle replacement. It was around $200 which made my parents gasp in surprise but, it makes sense since he had to make a key and fit it in etc. plus coming and meeting me at some sketchy parking lot really late at night. I believe in paying extra for peace of mind and good service. Plus, I really needed that key haha
Last week I lost my car keys and was in need for fast replacement. This guys showed up with in 15 minutes, Forged and programmed a key for my Kia Optima with in minutes. Fast and reliable.
Yesterday I tried calling a bunch of places to get a key made for my Mercedes-Benz since I lost my original one, NO OTHER PLACE had the tools and that my best option was a dealership until I called this place , SO GLAD I DID Very good prices and I was left VERY satisfied with the job he did really nice and friendly I would totally be recommending Nir to all my friends and family and anyone else who needs a key made the same day. Thanks to Nir I didn't have to wait another day to be carless and had to be overcharged at the dealership.
Able to replace a BMW key at a great price (compared to the dealer!) Don't waste time calling other locksmiths, because they'll 'rudely' tell you, "you have to go to a BMW dealer, those keys can't be cut." Well clearly that isn't true; I got mine! The owner is professional in appearance & friendly. I was stressed, and he made it clear I could go back inside and he'd be done in 30, and call me to come out. He arrived after 11pm & got to work right away, producing a perfectly functioning key in about 30 minutes. Had it not been for him changing the initial arrival time, and then coming even later, he'd get 5 stars. I'm giving 4.5 because I'd already given up and went to bed when he showed up 1.5 hours after promised. I was soooo happy I nearly cried tears of joy when he gave me a new key. Considering I'd looked 3 full days straight for HOURS to avoid a nearly 1K key, it was well worth the wait- I just wished he'd of updated me on a new ETA once an hour had passed.
We had a need to rekey our house and wanted a company that could do the work on the same day. I called AA Lock and Key in the morning. The office manager I spoke with was very friendly and professional. She took my information and scheduled a tech to come out in the afternoon at a time convenient to me. The locksmith, Nir, called, as promised, and gave me an ETA. He came as scheduled. Nir's work ethic is everything that previous positive reviews have stated. He is friendly, professional, and extremely efficient. He had to change 7 locks on our house and he finished the work in what seemed no more than an hour. Additionally, and much to my delight, Nir adjusted our troublesome front door, which was hard to open and close. It was not sitting true and rubbed against the door frame. Nir was able to adjust it and now it opens better than it ever has in the 10 years we've lived here. I seriously feel like playing with the front door all day just to see it work so well.
Such above and beyond attention to detail makes excellent service exemplary. I'm very thankful for Nir and AA Lock and Key for their work and will not hesitate to call on them again should the need arise. I highly recommend them.
This company does it right, from its skillful workmanship to its stellar customer service! I was locked out of an apartment and called after hours. The technician arrived in 20 minutes. Because the lock was damaged to begin with, he had to break it, but he advised me that might happen, and he got me into the apartment. He was friendly and professional and worked quickly. All great, and definitely 5 stars. The frosting on the cake, though, is the outstanding customer service. We had a miscommunication about the type of payment and the invoice. When I called the next day to ask about it, the owner responded with concern, explained the payment issue satisfactorily, and immediately provided me with a corrected invoice. I highly recommend this company. They are trustworthy, professional, and reliable.
Great service. Nir came out and fixed my van locks which had fallen into the door frames of 2 doors. He opened them up and made the necessary repairs. He did some patch work to help make the door easier to use and all in about an hour. Also I paid what he originally quoted. No bait and switch. No games. I would definitely recommend his service.